Dixxon FlannelReviews of dixxonquality.com

Company is a total scam. Bought shirts over a month ago and have not received them. Tracking number is a farce if you are able to read Chinese. Tried calling to no avail. They advised they are from the Midwest but this bs is from China. Buyer beware

The store "may" be legit as brick n mortar, but the online site is a 100% scam. I even paid extra for expedited shipping. Here I am at day 18 and now the tracking number which I e pect is a complete scam, no longer works. Don't purchase from this company. Customer service won't even return your emaila.

Excellent quality, stylish and quick delivery. Feels good to find a brand I love and trust.

I asked to modify an order after I noticed the negative reviews stating the photos of the shirt were not an accurate representation of the actual shirt. Company told me they could not modify but to place a new order and refuse the first delivery. First order was returned to sender and now they are refusing to refund it and keeping the two flannels a $110 order. I filed a dispute and they have gone as far as to lie to the credit card company saying the items were delivered and in my possession when they have already been returned. I called them to politely express my dissatisfaction as a paying customer and they were very rude and un helpful hanging up on me for no reason even though I was being polite and calm. I'm not sure what's wrong with this place but they are terrible. I should read more reviews before trying out new brands.

After waiting over a week for my product, that I paid for shipping therefore am a bit less patient about, I left a review on the product stating that it still hasn't come. Dixxon deleted my review and emailed me saying they're still in their shipping window. This is, by far, not the first time they've done something like this. Any review that isn't 5 stars is deleted. Reach out to them about something and they make it clear you're wasting their time, yet they'll email you daily for reviews. Well Danny, here's your review, that you can't delete. You and your company treat customers like annoyances and manipulate the reviews on your site.

Their customer service is the worst I have experienced. They will not help you if it cuts into their profits at all and will continue to push the blame on the customers. STAY AWAY.

Spent several hundreds of dollars for Christmas this year and needed to exchange sizes (everything runs small) after trying to use their online exchange feature several times, couldn’t exchange anything because everything was out of stock. Tried messaging the email for help but, now because it’s beyond the return window they say I’m out of luck. I’ll be selling everything on market place and will chose wisely where I spend my money next time. Products are great, sizing runs small, customer service zero stars

Have 34 of their shirts and 2 jackets. Top notch. First flannels that dont shrink and the sleeves get to short. Wrinkle free and hold up very well. Have had several for 5 years and they look as good as new. I ordered the Casper jacket last time and the inside pocket ripped out the first time I wore it. Contacted Dixxon by email ( they responded in 10 min), they walked me though the return procedure and I had my new replacement jacket a week later. A+ merchandise and A++ customer service.