DiveAssureReviews of diveassure.com

4.4252 reviews
Professional Organizations

DiveAssure

About DiveAssure

DiveAssure was founded in 1999 with the goal of providing divers with comprehensive diving accident insurance, travel insurance, emergency assistance, and support services tailored specifically to the diving community.Built by divers, for divers, DiveAssure offers a range of insurance and assistance programs designed to support recreational divers, freedivers, dive professionals, dive centers, and travelers both locally and worldwide.Our personal plans are designed to help protect members before, during, and after their trips, including access to emergency assistance, diving-related medical coverage, travel protection, evacuation support, and more.For over 25 years, DiveAssure has supported divers around the world with the goal of helping them dive and travel with greater peace of mind.

DiveAssure (diveassure.com) has 252 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: diveassure.com
Website: diveassure.com
Category: Professional Organizations
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 23% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Kristi D.

Jun 23, 2024

No help with missed flight

In April 2024 I missed my Taipei-Houston flight returning from a dive trip in Indonesia because one of the earlier flights of my trip home was cancelled and the replacement flight was delayed. I was stranded in the middle of the night alone in Taipei and forced to spend $1,000 on short notice for a new plane ticket to Houston. I provided Dive Assure with all receipts and itineraries and my claim for reimbursement for the new Taipei-Houston ticket was denied. They said my situation was not covered. What quality trip insurance company doesn't cover the cost of getting home in a case like this? Dive Assure only seems to cover a very narrowly-defined set of circumstances and if your situation doesn't fit into one of their small boxes of limited eventualities your claim will be denied. If you buy trip insurance from this company beware of exactly what they will and will not cover. MOST IMPORTANT: Instead of booking directly with the airline if you have multiple flights to/from your destination, book your airfare with a reputable travel agency who will get you to your destination when there is a travel glitch. That was my biggest mistake. I booked my original Taipei-Houston flight directly through the airline instead of through the same travel agency I used for my earlier connecting flights. So when I didn't show up for the Taipei-Houston flight (because I was still in the air on my earlier delayed flight) it was just "sorry, too bad." I will not use Dive Assure for my next trip.

Response from DiveAssureMay 13, 2026

Thank you for sharing your feedback, and we apologize for not responding to your review sooner. Situations involving missed connections and unexpected delays can be extremely frustrating, especially when traveling internationally. As with all travel insurance policies, coverage is subject to specific terms, conditions, and covered events outlined within the policy wording. While claim decisions are made according to those policy terms, we understand that this outcome was deeply disappointing and appreciate you taking the time to share your experience and perspective. Kind regards, The DiveAssure Team

About DiveAssure

DiveAssure (diveassure.com) has 252 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: diveassure.com
Website: diveassure.com
Category: Professional Organizations
Listed on Five Star Index: 2026