Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

4,633 approved reviews, newest moderated first

Harvinder B.
Jun 2, 2026
great service
great service
Report
Jill B.
Jun 2, 2026
Good products,great prices
Good products,great prices, the shipping just takes time.Will order from them again,the shipping prices are pretty steep too.I wait for a promo.
Response from Distacart.comJun 13, 2026
Dear Jill Brady, Thank you for your valuable feedback. We're delighted to hear that you are happy with our products and pricing. We are pleased to confirm that your package was delivered within the promised timeframe. We're continuously working to improve our delivery experience. As these are cross-border shipments, a few factors like currency exchange, duties, and customs influence the shipping prices. Yet, we run campaigns and deals to benefit our customers. Please visit our deals page for the latest offers. If you need any clarification or assistance, feel free to email us at [email protected] or call us at +1 (855) 253-4782, and we'll be happy to assist you further. Thank you, Customer Happiness Team
Report
Suzi
Jun 2, 2026
It took a little bit long to arrive
It took a little bit long to arrive, but concidering the situation in our region, it's normal. One of the items I ordered, was not in stock and I've been advised righ away and refunded as soon as I decided to cancel. I think I got a good service.
Report
Sumita C.
Jun 2, 2026
Great service!
Best service for long distance for sure! My packages come properly and safely packaged and delivered on time.
Report
Faleye A.
Jun 2, 2026
The service is quite straightforward…
The service is quite straightforward and easy but the delivery took a bit longer than expected.
Response from Distacart.comJun 13, 2026
Dear Ajibola Faleye, Thank you for your feedback. We're pleased to know that you found our service simple and easy to navigate. We apologise for the delay in delivering your order. We understand how frustrating this must be. We have dropped an email in detail. Please check and revert to us. Thank you, Customer Happiness Team.
Report
Audiva
Jun 2, 2026
My package was lost in transit
My package was lost in transit. Dista realised this and re-ordered for me without me needing to take action. When one of my items wasn't available for restock, Dista asked me if any of their substitutes was acceptable, and when I said no they refunded that amount without further questions. Thank you Dista, this was a pleasant experience for a partially failed order!
Report
Pari S.
Jun 1, 2026
I will never buy anything from…
I will never buy anything from them.Disturbing experience.
Response from Distacart.comJun 13, 2026
Dear Pari Saini, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.
Report
Anwar B.
Jun 1, 2026
Prompt response.
Order was shipped on time, but there was shipping delay and this was resolved.
Report