Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

4,633 approved reviews, newest moderated first

Mrsbilal
Jun 22, 2026
Parcel was damaged and leaked
Parcel was damaged and leaked. Packaging was poor. I also complaint to dista but they were not replying me.
Response from Distacart.comJun 22, 2026
Dear Mrsbilal, Thank you for your review. We sincerely apologize for the inconvenience caused by receiving the damaged product. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.
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Shanthy Pinayu E.
Jun 22, 2026
Prompt and well pacaged
Prompt and well pacaged
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Nav
Jun 22, 2026
Very good experience
Very good experience
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Rene G.
Jun 21, 2026
Good prices and guaranteed delivery!
Good prices and guaranteed delivery!
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Ved Prakash S.
Jun 21, 2026
No return policy
Everything is good. but there should be some return policy as well or cancellation policy untill I get the order, sometimes things doesn't work and we want to cancel or return the item but there is no option to return or cancel once it is ordered
Response from Distacart.comJun 23, 2026
Dear Ved Prakash Soni, Thank you for your review. We are pleased to hear that you are satisfied with our service. We sincerely apologize for any inconvenience caused. Please note that order cancellations are accepted only within 24 hours of placing the order. Once an order has been dispatched, we are unable to process a cancellation. We also offer a return policy, which may vary depending on the destination country and specific circumstances. For further clarification or assistance, please contact us at [email protected] or call +1 (855) 253-4782, and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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Al B.
Jun 21, 2026
Fully satisfied with the service.
Fully satisfied with the service. Fast delivery, convenient responsive communication.
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Shri M.
Jun 21, 2026
Very good Service
Very good Service
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Rahul P.
Jun 21, 2026
The delivery was done well before the…
The delivery was done well before the delivery timeline. It was a seamless experience. However, there's no customer support contact details, if you want to reach out. In the end I didn't need the customer support because the product was delivered almost a week before the ETA. Really appreciate the work done by team.
Response from Distacart.comJun 23, 2026
Dear Rahul Pandey, Thank you for your wonderful feedback! We're delighted to hear that your order arrived well ahead of schedule and that you had a seamless shopping experience with us. We also appreciate your suggestion regarding customer support visibility. Our support details are available on our website, and for your convenience, you can reach us at [email protected] or call +1 (855) 253-4782. Thank you for your kind words and for choosing Distacart—we look forward to serving you again! Thank you, Customer Happiness Team!
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