Distacart.comReviews of distacart.com

Response from Distacart.comJul 18, 2026

Dear Sandy Raj, Thank you for your review. We're truly sorry to hear that your experience with our customer support did not meet your expectations. This is not the level of service we strive to provide. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance. We will be happy to help you. Thank you, Customer Happiness Team.

Response from Distacart.comJul 18, 2026

Dear Sunil Mehta, Thank you for bringing this to our attention. We're sorry to hear that you were disappointed with both the product and the delivery experience. Our products are sourced directly from trusted manufacturers and undergo quality checks before dispatch. Kindly note that the results may vary based on individual health conditions and usage, and advised consulting a doctor or healthcare professional before continued use. We would like to clarify that the order timeline includes both the fulfillment period (3–5 business days) and the shipping period (5-7 business days) that you have chosen while placing the order. When combined, the estimated delivery date for your order was July 20th. We are pleased to confirm that your package was delivered on July 8th, which is within the promised timeline. We have dropped an email in detail. Please check and revert to us. Thank you, Customer Happiness Team!