Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

4,633 approved reviews, newest moderated first

narasimha S.
May 5, 2024
My first experience with Distacart
My first experience with Distacart, very satisfied with their service. Exceptionally fast delivery with timely updates & good packaging !
Response from Distacart.comMay 5, 2024
Dear Narasimha, We greatly appreciate your positive feedback! It's wonderful to know that our support team was able to provide you with a satisfactory experience. Our commitment to outstanding customer service is unwavering, and we eagerly anticipate the opportunity to assist you again. Customer Happiness Team, Distacart.com
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hira
May 3, 2024
My package still hasn't arrived even…
My package still hasn't arrived even though it says it would arrive yesterday I paid 39 dollars for it
Response from Distacart.comMay 3, 2024
Dear Hira, Thanks for the review. We apologize if any inconvenience was caused. It's our responsibility to ensure they deliver the shipment to your doorsteps. We have checked the order details and found our seller has dispatched and delivered the shipment to your doorsteps within the promised time. The order was placed on April 27, 2024 and fulfilled on April 28, 2024. Our delivery partner delivered the package on May 08, 2024. It seems the confusion regarding the delivery was created due to the updates in the tracking link shared by the carrier. Kindly note that the carrier constantly updates the details in the tracking link to provide the latest details to the customer. Please reach out at [email protected] or call us at +18552534782 for more clarification on the promising time and we'll be happy to assist you further. Thank you, Customer Happiness Team Distacart.com
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Diya V.
May 1, 2024
"Delivered in a good condition
"Delivered in a good condition! I am happy with the service and the items are delivered in less than 15days and in a good condition!"
Response from Distacart.comMay 1, 2024
Dear Diya V, We are glad to hear that your items were delivered in good condition and within the expected timeframe. It is always great to have a positive shopping experience. We are dedicated to providing excellent customer service and look forward to serving you again in the future! Customer Happiness Team, Distacart.com
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Mrs Bridget K.
Apr 30, 2024
Mamaearth eye cream.
17 days ago I ordered Mamaearth eye cream from Distacart and am happy to say that their company have an excellent service with very prompt delivery . When you call their company you will always get a person not a machine which is very rare nowadays.
Response from Distacart.comMay 1, 2024
Thanks a lot, Mrs. Bridget, for your kind words and review! We are glad you found our products and services to be satisfactory. Looking forward to hearing from you. Customer Happiness Team, Distacart.com
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Vinod B.
Apr 28, 2024
“Excellent service and fantastically prompt free delivery”
Excellent service and fantastically prompt free delivery. Now who wouldn’t want any of the attributes noted in the title! Exactly that was achieved by Distacart. I ordered a variety of items from Australia - not only the advice provided by the staff was superb; the items were dispatched well packed, free and very promptly. I asked them to amend the order at the last moment - that request was undertaken without any fuss. I am very pleased dealing with Distacart! Well done all staff - there should be more like you guys. The CEO is lucky to have you!"
Response from Distacart.comApr 28, 2024
Dear Vinod Bhalla, Thank you for your positive feedback! We are happy to know that you have found various items with us and that they arrived without any issues. We hope to serve you again soon and to continue providing you with a satisfying experience. Customer Happiness Team, Distacart.com
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Teresa G.
Apr 24, 2024
Envio rápido da encomenda
Envio rápido da encomenda, boa qualidade e profissionalismo
Response from Distacart.comApr 24, 2024
Dear Teresa Gamboa, We're delighted to hear that you were pleased with our fast order shipping, quality, and professionalism! Providing a seamless shopping experience is our priority, and we're thrilled that we met your expectations. we appreciate your support and look forward to serving you again in the future. Customer Happiness Team, Distacart.com
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AS
Apr 23, 2024
Outstanding Supporting Team!
Outstanding Supporting Team! Will order more items in the Future and I Recommend to everyone! Really appreciate the Customer Service Team!
Response from Distacart.comApr 23, 2024
Hello, Thank you for your kind words! We are thrilled to hear that you had a positive experience with our supporting team and appreciate your recommendation. We're dedicated to providing excellent customer service and look forward to serving you again in the future! Customer Happiness Team, Distacart.com
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Arti S.
Apr 22, 2024
- Great products
- Great products, great service. 👏 - Definitely going to order more and will recommend to others too. - Thank you Distacart team for helping me for my queries.
Response from Distacart.comApr 22, 2024
Dear Arti Sharma, Thank you for your kind words! We're thrilled to hear you had such a positive experience with our products and service. We look forward to serving you again and appreciate your recommendations to others. If you have any more questions or need assistance in the future, don't hesitate to reach out to [email protected] and we will be happy to assist you. Customer Happiness Team, Distacart.com
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