Roslyn L.
ordered some skin care products
ordered some skin care products. sent me fake products. claims to have Kojic acid, trust me no trace of Kojic at all. requested refund and offered to return products. refused, saying we do not accept returns from New Zealand, nothing on website about this. will dispute via my bank. these scammers.
Response from Distacart.comJan 28, 2025
Hi Roslyn Lata, We apologize for the inconvenience. Exclusively, the brand itself controls the products and our fulfillment partner or Distacart has no control over it. But, we will take the initiative to help you further. Kindly share more details or information on [email protected] or call us at +18552534782 to help us understand, we'll be happy to assist you further. Thank you, Customer Happiness Team!



