Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

4,633 approved reviews, newest moderated first

Rahul A.
May 5, 2025
Please don’t purchase from this…
Please don’t purchase from this platform they give wrong commitments I have ordered a product for express delivery they charged me and not received on time and when you contact them they say reasons but no resolution so kindly go with other platforms that give you good facilities. Thank you
Response from Distacart.comMay 5, 2025
Dear Rahul Aooty, We apologize for any inconvenience caused. Please note that the order timeline includes both the fulfilment and shipping periods. We remain confident that your shipment will be delivered to your doorstep by the promised date. Please reach out to us at [email protected] or call us at +18552534782 for more clarification on the promising time and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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John S.
May 5, 2025
Order arrived on time and all items…
Order arrived on time and all items were there. However there was oil soaked wrapping from the massage oil and the bottle label was covered in oil When I looked at bottle it did not appear full so some must have leaked out of cap area although cap seal was unbroken
Response from Distacart.comMay 5, 2025
Hi John Salerno, We apologize for the inconvenience. Before dispatching, our fulfillment partner audits every product and ensures they're in intact condition. Rarely does it happen in transit because of the mishandling of the packages. Please don't worry, we will take responsibility and request you to forward the images of leaked/damaged products to [email protected] so that we will be happy to assist you. Thank you, Customer Happiness Team!
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D B.
May 4, 2025
I don’t recommend this company
I bought a sunscreen from them and it showed up damaged and the sunscreen was basically empty. They were not willing to replace it so I wasted my money
Response from Distacart.comMay 4, 2025
Dear D B, We sincerely apologize for the inconvenience caused. Before dispatching, our fulfilment partner audits every product and ensures they're in intact condition. Rarely does it happen in transit because of the mishandling of the packages. We request you please share your order details with us by emailing at [email protected] or call us at +18552534782 and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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Natalia M.
May 3, 2025
Great experience!
The dress was absolutely gorgeous, and the fit was perfect (I’m a size EU 40 / US 8 and I ordered M). It arrived quickly, and the customer service was incredibly helpful and responsive. I couldn’t have asked for a better experience!
Response from Distacart.comMay 3, 2025
Dear Natalia Medina, Thank you for your review. We are grateful to see that you are highly satisfied with our overall service. We will continue to provide the same service in the future. We look forward to getting more orders from you. Please feel free to reach out to us at [email protected] or call us at +18552534782 if you need any further assistance, and we will be happy to assist you. Thank you, Customer Happiness Team!
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Ritika G.
May 3, 2025
Ordered but no delivery or any update yet
I ordered some products and its been more than a month. I just received an email saying that they will soon update me.I have neither receieved my products nor any further update. Order tracking number not working as well. I think this is all fake
Response from Distacart.comMay 3, 2025
Hi Ritika Gupta, We sincerely apologize for the inconvenience caused. Upon checking the details, we see that the order has been updated as delivered by the carriers. But please do not worry. We will escalate this matter with our concerned team and get back to you with the best resolution in this matter. Please reach out to us at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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Michael A.
May 1, 2025
Good products as described.
Good products as described.
Response from Distacart.comMay 1, 2025
Dear Michael Adesina, Thank you for the review. We are happy to hear that you are satisfied with the products. We will uphold the same in the future and look forward to getting more orders from you. Please feel free to reach out to us at [email protected] or call us at +18552534782 if you need any further assistance, and we will be happy to assist you. Thank you, Customer Happiness Team!
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Bhavya D.
Apr 30, 2025
Very very affordable shipping prices…
Very very affordable shipping prices and conversion rate , fast delivery for goods that are only available in India but not here , safe packaging , provided tracking info updates as well , highly recommended
Response from Distacart.comApr 30, 2025
Dear Bhavya Dasyam, Thank you for your review. We are glad to hear that you are highly satisfied with our overall service. We will uphold the same in the future. We look forward to getting more orders from you. Please feel free to reach out to us at [email protected] or call us at +18552534782 if you need any further assistance and we'll be happy to assist you. Thank you, Customer Happiness Team!
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Elizabeth G.
Apr 30, 2025
Sketchy
After placing an order online, i recieved a nice email from the company assuring me that my order would be fulfilled. I responded with a thank you, as the extra email was nice. The day before my package was supposed to ship, they cancelled an refunded my order. Initially stating I requested the cancellation, then later telling me I would not confirm my order. Confirming online orders after they are placed is not a regular business practice. This company did not actually contact me to confirm the order. I would not trust this company to fulfill your orders. They initiated a refund independently, so I think their scam may be to take personal information, not money. Be wary.
Response from Distacart.comApr 30, 2025
Dear Elizabeth Green, We sincerely apologize for the inconvenience caused. Kindly share your order details with us by emailing [email protected] or by calling us at +1 (855) 253-4782. We will be happy to assist you further and resolve the issue promptly. Thank you, Customer Happiness Team!
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