Distacart.comReviews of distacart.com

Response from Distacart.comSep 25, 2025

Hi Yoginder Singh, Thank you for your review. We are thrilled to hear that you are satisfied with the products and our services. We truly appreciate you being our loyal customer. We value your feedback, and hope to serve you again. Please reach out to us at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comSep 25, 2025

Hi Polewik, Thank you for your review. We are delighted to hear that you are satisfied with the delivery and the packaging. We will uphold the same in future. We value your feedback, and hope to serve you again. Please reach out to us at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comSep 25, 2025

Hi Sobhika, Thank you for your review. Kindly note that this was a rare scenario where the order was stuck in customs for more than the expected time. But we are glad that we could help you with reshipping the package. We truly appreciate your patience and trust on us, in this matter. We value your feedback, and hope to serve you again. Please reach out to us at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comSep 24, 2025

Hi Ms. Perelman, Thank you for your kind words! We’re thrilled to hear that you received the Ghee promptly and that our communication met your expectations throughout the process. Your satisfaction is our top priority! We look forward to serving you. Thank you, Customer Happiness Team!

Response from Distacart.comSep 24, 2025

Hi Jaswinder Singh Saini, Your feedback means a lot to us. It means a lot that you've been a loyal customer for over 5 years and that we've met your expectations regarding timely delivery and great service. Thank you for your continued trust in Distacart! We look forward to serving you. Please reach out to us at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comSep 24, 2025

Hi Rakesh Singh, Thank you for your review. This was a rare scenario where the carriers could not locate the package. We are delighted to hear that you are satisfied with the resolution we have provided in this matter. We will uphold the same in the future and are looking forward to serving you again. Please reach out to us at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comSep 24, 2025

Hi Hardik Pandya, Thank you for your feedback. We are sorry for the inconvenience you have faced with this order delivery. Our concerned team has been constantly following up with the carriers about the customs clearance process. But there was no proper response from them and the customs authorities, at your destination. We are truly glad that you have received the package now. But please note that we have forwarded your feedback to our team, and we would like to inform you that we are working towards onboarding new carriers to avoid such scenarios. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comSep 24, 2025

Hi Billy Sammons, Thank you for your review. We are glad that we could help you with the queries about your order. We always strive to provide the best experience to our customers. We will uphold the same in the future and are looking forward to serving you again. Please reach out to us at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!