Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

4,633 approved reviews, newest moderated first

Inder
Sep 10, 2026
Good experience ,
Good experience ,, quick response. On time delivery. Thanks
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Ashis G.
Sep 9, 2026
Excellent service.They deliver products…
Excellent service.They deliver products before the estimated timeline and the packaging is commendable.
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Savitri S.
Sep 9, 2026
Poor quality
Poor quality clothes and poor customer service response time. I do not recommend. I bought a lehenga outfit and they did not send enough fabric for the blouse. When I requested more fabric it took weeks to get a response. Only option was to return item. I kept the item to my dismay. I'll have to figure out how to make another blouse for it. Also the shawl is super short and cheap looking. Save your money. Bad quality site.
Response from Distacart.comSep 10, 2026
Dear Savitri Singh, Thank you for your review. We sincerely apologize for the inconvenience. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.
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Eileen S.
Sep 9, 2026
Says my order arrived at my place on…
Says my order arrived at my place on the 5th of sept but as of today the 9th of sept no order has arrived ,not sure as to what has happened to it ,very disappointed .
Response from Distacart.comSep 10, 2026
Dear Eileen Stafford, Thank you for your feedback. We sincerely apologize for the inconvenience caused and truly understand how disappointing this situation must be. We have escalated it to our logistics team as a priority. Rest assured, we will get back to you promptly as soon as we have more updates. Thank you, Customer Happiness Team.
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Kanan S.
Sep 8, 2026
Fast
Amazing fast and easy
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Melanie
Sep 7, 2026
The sweets were delicious and the tea…
The sweets were delicious and the tea fantastic! Service was good. But the duty here was too high, so unfortunately I will not be ordering from your company again.
Response from Distacart.comSep 20, 2026
Dear Melanie, Thank you for your review. We’re delighted to hear that you enjoyed the sweets and tea and were satisfied with our service. We understand your concern regarding the duties charged at the destination. We would like to clarify that Dista is responsible for duties and taxes associated with your shipment. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team
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AB
Sep 7, 2026
Good .
Good .. thank you
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Dani V.
Sep 7, 2026
Overall good just a bit too spammy
Over all was good, delivery was on point, and the packaging was decent. My only complaint is that they are aggressively filling your inbox: discounts, free shipping- you name it. Also, their follow-up system kept sending me cart abandonment emails even after I purchased the items. I did report it several times but got ignored. I wanted to get my items and then unsubscribe. It's been a good experience, just a bit spammy.
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