Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

4,633 approved reviews, newest moderated first

Krutarth J.
Nov 20, 2025
Great customer service
Great customer service. Fast shipping and came in a nicely packaged secure box.
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Pradhnya J.
Nov 20, 2025
We have to duty tax on our orders…
We have to pay duty tax separately our orders wheres as while placing order it is said all tax included. No transparency
Response from Distacart.comNov 20, 2025
Hi Pradhnya Jadhav, We are very sorry to hear about your experience and truly understand your frustration. Please rest assured that any customs duties fees are fully Dista’s responsibility. When you place an order with us, we instruct the shipping carrier to charge all such fees directly to us. In rare cases, if a customer is asked to pay these charges, we take immediate steps to resolve it. Our website guarantees that you will not be responsible for any additional fees beyond your original payment. To help us take care of this for you, we kindly request that you share the transaction screenshot that you have paid to the carrier to [email protected] so that we will check and process the refund . If you need any further assistance, feel free to call us at +1-855-253-4782 we will be happy to assist you. Thank you, Customer Happiness Team!
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Pankaj & H.
Nov 20, 2025
Excellent
Excellent! Very good service, received regular updates. Packaging was good. Quality of the service is also excellent! Ordered delicate products but received in absolutely good condition, with no damage, scratches across the border.
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J B.
Nov 20, 2025
I just ordered for the third time
I just ordered for the third time. The prices are great and both my previous orders arrived quickly and were packaged appropriately for shipping. In my first order I purchased "sweets" and a skincare product and the second order was for skincare. The order today was also skincare. Why not more sweets? They are too good and addictive!
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Nav
Nov 19, 2025
The package was in the good condition
The package was in the good condition with this delivery. I want to let you know that in my last package in June /July - I found the dirty and broken packaging. I accept it because it was my clothes and I washed my clothes and then I used it. This time delivery was good, completely packed, no broken part. Thank you
Response from Distacart.comNov 19, 2025
Hi Nav, Thank you so much for your feedback! We’re glad to hear that your recent delivery arrived in good condition and that everything was properly packed this time. We’re truly sorry that your previous package in June/July arrived with dirty and broken packaging that’s not the experience we want for our customers. We appreciate your understanding and are happy to know the latest delivery met your expectations. Thank you, Customer Happiness Team!
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Leonard
Nov 18, 2025
They were quick to ship and the product…
They were quick to ship and the product arrived exactly as they said it would. Each bottle was individually wrapped to protect from leaks and damages. I’ll certainly use them again for other products as well.
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Catherine
Nov 18, 2025
Très sérieux
Très sérieux. Colis expédié très rapidement et parfaitement emballé. Cela fait plusieurs fois que je commande et aucun problème. En cas de frais de douanes réclamés ils les prennent en charge immédiatement
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Orla
Nov 18, 2025
Arrived very fast
Arrived very fast, would recommend the site!, excellent customer service
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