Distacart.comReviews of distacart.com

Response from Distacart.comJan 13, 2026

Dear Zenath Hashim, Thank you for sharing your feedback. We are really sorry to hear that the Soan Papdi didn’t meet your expectations, and we understand how disappointed you were that it had a different taste and texture from what you enjoyed before from the store. We would like to inform you that we do ship the sweets that are freshly prepared in batches. Upon checking, we can see that the soan papdi was delivered within its shelf life. Sometimes, there may be slight variations that occur due to ingredients, weather, or transit conditions, but it’s never our intention for our customers to feel dissatisfied. We genuinely care about our customers' experiences, and your feedback is important to us. We have shared your feedback with our seller. We appreciate your support and hope to provide you with a better experience in the future. Please reach out to us at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!