Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

4,633 approved reviews, newest moderated first

Kelsey D.
May 20, 2026
Very good communication about my order…
Very good communication about my order and shipment!! Much appreciated!
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Kks
May 20, 2026
Cost was high.
Cost was high.
Response from Distacart.comMay 26, 2026
Dear Kks, Thank you for your review. We’re truly sorry to hear about your experience. We understand your concern about pricing. Our prices are all-inclusive, covering duties, taxes, careful packaging, and international shipping, which helps ensure your order arrives safely and without any unexpected charges. They also reflect the costs of authentic sourcing and secure handling of the products. We truly value your feedback and have shared your thoughts with our team as we continually review our offerings. Upon checking, we are unable to find any order details. We request that you share the required details, order number or registered email ID via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team
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Mrs P.
May 20, 2026
Delivery was quick
Delivery was quick. Product was in proper condition
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Appamah A.
May 20, 2026
Great Customer Service
Parcel arrive in time and well packed. Delivery service was rapid. There is no hidden cost. Product was excellent and the order was despatched in time. I will buy again from them for the great customer service.
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Laura P.
May 19, 2026
It’s horrible to shop with them
It’s horrible to shop with them. I do not recommend them at all. My order never arrived, and it takes them an extremely long time to resolve the issue. They still haven’t solved it, and it’s already been more than two months.
Response from Distacart.comMay 19, 2026
Dear Laura Paz, Thank you for taking the time to share your review with us. We sincerely apologize for the experience you had with the orders and completely understand how frustrating this situation must be for you. This is certainly not the level of service we aim to provide to our customers. We would like to inform you that we have initiated a refund for the initial order value. We've shared your feedback with our team for review. We're always looking for ways to improve our services and deliver a better experience for our customers. We have also sent you a detailed email regarding this matter. Kindly check it and revert to us. Thank you, Customer Happiness Team!
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Karan
May 17, 2026
Product and delivery service amazing !
Product and delivery service amazing !
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Natalya B.
May 16, 2026
Fast delivery
Fast delivery, reasonable prices
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Troy H.
May 16, 2026
I only received half of my order
I only received half of my order
Response from Distacart.comMay 20, 2026
Dear Troy Hanks, Thank you for your review. It was nice talking to you over the call. As per your confirmation via email, we have resolved the issue according to your preference. Please reach out at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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