dishnetwork.comReviews of dishnetwork.com

We've had DISH for a number of years, and it's provided good service. However, we recently had to cancel due to a personal event and we discovered that DISH doesn't take back the boxes, you have to dispose of them, which is ridiculous considering the environmental impact. Electronics are extremely bad for the earth. To their credit, they give you locations to recycle though that's on you and I bet most people just throw those DISH boxes in the garbage. It's extremely wasteful and should be the responsibility of the company to dispose of their electronic devices safely.

worst possible experience. After canceling my cable service at a 2nd home and wanting to open a new internet account at a new home I am purchasing they said I have to wait 90 days after I was on the phone for 1 hour. Terrible company to work with. I would never refer someone to them after that experience.

Never have I talked to more collosally stupid people. If your new, customer service is great, however, they will screw over a long time customer in a heart beat. You always get stuck with a 2 yr commitment and no warning. They just send a damned bill with a jacked up price! And it's always the same b.s.! It's the guys that control the airwaves. They lost $$ and customers in the first quarter. I will dance in the street when customers start dropping them due to the pandemic and unemployment! I'm on a fixed income. And everybody is trying to suck the life out of what little we have in our purses! Jacked up prices! Food, gas, clothes, dish, OTC stuff...hand sanitizer, face masks! So now dish is piling on! Hope the next 2 quarters are worse! On the phone 5 times today. Put on hold then totally ignored! Total of an hour and a half! Had to keep calling back! They should be sued they say they have "top rated customer service" LOL! NOT!

I have literally never said this, which is actually sad, but I have had nothing but outstanding service with Dish Network. I had a terrible experience with another company and called Dish to schedule installment, they were there within two hours, amazing!! I have had to cancel service due to financial concerns, spoke with James who called and emailed very quickly. He was so helpful and gracious, way to go Dish!! I will recommend them to everyone, thank you for making things so easy, much appreciated 😁

Dish is just for the customers to make money for their business. When you disconnect their service they look for every reason to make money out of you.

21 years with dish..had to take the hopper as equipment was outdated. Nothing but problems..will shut off to update in the middle of the day so no TV on..its set to update at 3 am. Was told today if I didn't like it..CANCEL 21 years means nothing!

I have been a Dish customer for over 15 years. I have been experiencing problems with DVR recordings being automatically deleted over the last several months. Customer service representatives couldn't explain why certain events are automatically being deleted, and the only solution they could offer was to try to sell me an upgraded box with package (of course that meant an additional cost to me). I told them I just wanted the problem fixed. The supervisor proceeded to tell me that since I only reported this problem once, I would have to call back when it happens again (even though no adjustments were made). I told them I would not waste my time calling back as this has happened numerous times over the last several months, and it took me 30 minutes just to get through. Long story short - I was bluntly told they would NOT be replacing my box (so I could either pay for an upgrade for a new box, or live with my current problem). I cannot believe the lack of customer service. Again, I have been a long-time customer and just want the problem fixed. So much for appreciation for customer loyalty. I will be taking my business elsewhere.

Absolute WORST customer service I’ve ever experienced. Will never ever recommend Dish to ANYONE, and we will be canceling our service ASAP. Switch to Direct TV and get all the same channels, better service, and people that CARE for half the price!!