dishnetwork.comReviews of dishnetwork.com

Don't get me wrong I like dish to a certain extent seems like they play the same movies over an over again there is a lot of movies out there please show them. Also they put a show that wasn't on another show came on please get it right.

We have been Dish customers for 20+ years. Our bill just keeps going up up up. Usually if I call they will be very helpful and figure out a way to lower the bill. Not today. The man today really just did not care. What in the world is wrong with these companies today? Don’t they realize there are many other ways to get tv today? Will have to look for alternatives as Dish no longer cares about our business. Getting too old for fighting people!

We've had DISH for a number of years, and it's provided good service. However, we recently had to cancel due to a personal event and we discovered that DISH doesn't take back the boxes, you have to dispose of them, which is ridiculous considering the environmental impact. Electronics are extremely bad for the earth. To their credit, they give you locations to recycle though that's on you and I bet most people just throw those DISH boxes in the garbage. It's extremely wasteful and should be the responsibility of the company to dispose of their electronic devices safely.

So freaking angry . At fish. Moved receivers. Just 2. Hopper and Joey. Sealed locations. Spent 1 HR. Trying. To get both up no go finely. Calles them. Oh u can't do that so so f erstupid. I now hate the the mother f. Ers

Ha dish is the worst service I've ever had they deserve 0 stars I've had nothing but horrible service from day one and they have never fixed it right soon as my contact is up on November I'm leaving then forever I do not recommend anyone use dish

We just moved and decided to keep dish after thinking long and hard about it. Over the more than a decade we have been dish customers we have had a love hate relationship with dish. As long as all is well with your service I love the DVR service. Being able to watch or record then fast forward through programs without having to watch commercials has kept me sticking with it. But any time you have to deal with customer service it's a nightmare. They have lied to us, renewing our contract for a change we told them specifically, we only wanted to make if they could make the change without having to renew the contract. They assured us it wouldn't change then it did. After all these years with them, it will still cost us $150.00 to cancel our service. We've learned not to even bother to ask them anymore because they are going to renew the contract no matter what they tell you they are going to do and there's no way to prove what they said so there's no recourse anyway. They took up our balcony with cinder blocks and a dish when we moved to a small apartment recently and wouldn't let us out of the new contract because they were "able to make it work." This move they connected our tv but disconnected the landlord's Comcast tv and wireless. We called an hour after the technician left and spent hours on the phone with them. They hung up on us once, and we weren't even heated at that point. When we called them back, they assured us they didn't hang up on us, we must have just gotten disconnected "somehow" so I asked if they could take my number and call us back if we got disconnected again "somehow" and they said no they couldn't do that. All we were asking for was for the technician to come back and undo whatever he did to disconnect the other tenants. They said, after hours on the phone with them, that they couldn't send him back today, the tenants would have to wait until tomorrow to get their WiFi and tv back. Also, we needed to call Comcast because even though he had disconnected their Comcast, he would not be able to reconnect the Comcast because "he cannot work on other company's cables." They never got the irony of being able to disconnect but unable to reconnect another company's cables. Is it just me? They also stated that all of this "was not a poor customer service issue," I needed too understand , he said, "that people make mistakes." I told him I was fine with the mistake, the problem was that Dish has no timely mechanism for resolving their mistakes. I was told they could not have the technician return today, or call me and tell me what he did so we could rectify the situation for the others living here ourselves. I said I thought it was poor business to leave other potential customers with this kind of poor impression of Dish's apparent lack of concern for their situation. He told me no other company was any better and he didn't care if other's knew of the way this was handled. So, here I am letting other people know. You can make up your own minds whether this situation speaks well or poorly of Dish's customer service.

the service is generally good, although there people do not appear able to read you bill--had to call back 3x to get the correct info

Been with dish for 13 years and have been happy until we experienced a problem with our signal on a Friday. Service technician was to come the following Tuesday between 12 and 2 then it got bumped till 3 to 415 then bumped to 5 then we were asked if the next day would be ok so we scheduled for 10 to 12 on Wednesday then that got bumped to 315 to 4. Call to tell them that time wouldn't work for us and we wanted priority first appointment Thursday morning. They said they had Friday only available, we told them this was unacceptable and that we have been waiting two days and that they had a 75 minute guarantee and to ask for us to sit at home yet a third day was just not acceptable and we wanted someone out here Thursday at 8 am or we would have to cancel our service. Outcome was we canceled our service. Hated to have to give up our dish service but they were unable to provide us with acceptable service when we needed it.