discoverbank.comReviews of discoverbank.com

I asked discover bank to send out a check. Somehow I missed that it wouldn't be sent for 4 days, which is bad enough for this dumb company. Once the check was sent and received and then cashed, they decided not to honor it. Their own check. I honestly don't know if this is a scam for them to make more money on interest as they don't honor their own checks or just pure incompetence. Either way, don't trust them with your money.

Discover bank does not back up their costumers at all. Do not trust them. My account was hacked from an online casino site that charged my card $99.99 repeatedly in a matter of just an hour. Any other bank would have seen that as suspicious activity and notified me but not Discover. They allowed the charges to go through without question. I disputed the charges and even supplied Discover with a police report but they keep marking the fraudulent charges as valid and are holding me liable. I have spoken with them over a dozen times but I get nowhere with them. Take your business elsewhere.

I had fraudulent charges on my Discover credit card, and the fraud department failed to properly communicate with me about providing evidence or any investigation details. The dispute was appealed, but despite having clear evidence—which they didn’t even bother to ask for—and even contacting the merchants as Discover themselves advised me to do, they still held me responsible and refused to help, reopen the claim, or offer any other solution. I spoke with multiple investigators, each giving me conflicting instructions on what to do. When I followed their advice, they still claimed there was nothing they could do. Not only did they play games and provide misleading information, but their final response was basically, "Good luck figuring this out on your own." I have never experienced such terrible customer service and lack of assistance from a bank. If you’re looking for a bank that values its customers and actually protects against fraud, stay far away from Discover. I do not recommend Discover at all—avoid them if you want real fraud protection and competent customer support!

I attempted to purchase an IRA CD on Discover's web site that they say will take about 15 minutes and at the very last step, e-signing the web site froze and would not serve me the documents to e-sign. This is after putting all my banking and personal information in the Discover system and opening an account. I called Discover and the two people I spoke with were very helpful but the bottom line is it will take multiple phone calls on my part to cancel my account and go elsewhere. They now want me to download the documents that I was to e-sign and sign them, scan then, upload them and wait for them to be processed. I'm nearly 70 years old and the Discover web site said I could do all of this on line including e-sign. So now I want to go elsewhere and I can't open an account with confidence that Discover won't attempt to take my funds and fund this account with them that I no longer want. The on-line process was too difficult and I am also a retired IT specialist..... who spends hours on the computer every day. With all this said Discover was not able to deliver what they promised and that was/is a quick, easy on-line sign up with e-signing. To make things worse my money is now potentially tied up with them and I can't go elsewhere. The supervisor that I spoke with told me it can take up to a week for them to even cancel an account. Forgive me please but all I was trying to do was to become a customer..... and now I have multiple hours invested, there is more for me to do, my funds are tied up and I'm very sorry I ever considered Discover for a banking product.

This is my experience, judge for yourself: Discover Welcome to messaging. How can we help you today? • Hello, are there any banks near me where I can withdraw $5000? 14 minutes ago Discover Hi, I'm the Discover Virtual Assistant! If I can't answer your questions, I'll connect you to a live agent. We do not charge any account-related fees. Click here to use our ATM Locator. No-fee cash withdrawals at over 60,000 Allpoint® and MoneyPass® ATMs. The daily ATM withdrawal limit for each Account is the lesser of $510 or your available balance. When you use an ATM not owned by us, you may be subject to other daily limits set by the ATM operator. • Can I chat with a real person? 14 minutes ago Discover I'll transfer you to an agent to help. Discover Hello! Thank you for contacting Discover via our chat service! My name is Mary, and I am located in Ohio! It is a pleasure to be able to chat with you today! How may I help you? • Can you help with my request? 12 minutes ago Discover Please allow me one moment to review! • Btw, by "banks" I don't mean just banks. Any face-to-face location including a credit union that handles discover withdrawals would be fine. • (As long as they don't require me to be a member). • The discover website says: "Withdraw cash at a face-to-face location (i.e., at your local bank or credit union that accepts Discover) using your debit card." 8 minutes ago Discover I understand completely! The daily combined point-of-sale purchase limit is the lesser of $2,500 and the available balance in your account. Once your account has been open for 30 days, the daily combined point-of-sale purchase limit will increase to the lesser of $5,000 and the available balance in your account. The daily ATM withdrawal limit is $510. Please note I am unable to increase the daily ATM limit. To increase the POS limit, you will have to call us at 1-800-347-7000. Our 100% U.S.-based customer service team is available 24 hours a day, 7 days a week. Please note that if you use an ATM not owned by Discover, there may be other limits set by that ATM operator. For security reasons, there may be limits on the number of ATM withdrawals using your debit card. • I can work with the limit if I can find the POS locations for face-to-face. I'll just make withdrawals on different days. Can you help me with locations? 8 minutes ago Discover That is a great question! Please allow me just a moment to review! • Since I'll have to do it more than one withdrawal, I'm interested in locations at or near my home and also my work. My home zip is XXXXX and my work is XXXXX. 6 minutes ago Discover Thank you for your patience! Upon review, we do not offer that option, however, if another bank offers you a way to withdraw with the debit card, success is at the discretion of what the other bank allows and if they accept our cards to make POS charges on their end. Since this is not a feature we offer, I am unable to assist you in locating any potential Bank! I do apologize for any inconvenience this may cause. • Wait, I just showed you what the help site says: "Withdraw cash at a face-to-face location (i.e., at your local bank or credit union that accepts Discover) using your debit card." So I signed up for Discover with the understanding I'd be able to withdraw in cash! • So as far as I can tell from this chat, Discover provides no support on this, and who knows whether there is any bank anywhere in the tri-state area that does cash withdrawals? now Discover I can definitely put in that feedback for you! I do apologize for any inconvenience this may cause you. • Omg I can't believe that's all you can say. Is there a supervisor I can chat with? Discover Please allow me just a moment to see if there is a supervisor available! Thank you for your patience! Upon review, my supervisor is currently in a meeting! Please give us a call at 1-800-347-7000 and ask to speak with a supervisor for further assistance! • Ok. Unfortunately I'm going to have to post about this online. Thank you. Feedback on Discover Website: 1-star: Horrible. The agent had no idea how to help me and could not get me to a supervisor (who was "in a meeting").

Terrible bank. Never had to notorize my info to activate a credit card after my credit history was dinged. INcompentent system. Not kind. Mean. Does not deserve one star.

Worse bank ever if I was never put your money in that bank they steal your work money an go and block your bank account with out you ortharization 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

I initially enjoyed using Discover as my checking account. It felt like a traditional bank, and it was widely accepted where other mobile-first options like Chime and CashApp often weren't. However, their claims of no overdraft or hidden fees proved misleading. After a night of multiple withdrawals, I lost track of my balance, but so did Discover, apparently. They allowed six unauthorized transactions to go through, only to return them the following day. This created two major issues. First, they charged me multiple "returned item" fees that suspiciously matched the returned amounts – a clear red flag. Second, they selectively returned smaller transactions instead of a larger one from the same business day, suggesting they were prioritizing fee maximization. These hidden fees and arbitrary return policies reminded me of the predatory overdraft practices of the past. This behavior needs to be investigated and regulated. I will never bank with Discover again. They would be a perfect acquisition target for Capital One, who seems eager to absorb them. For years, I believed Discover had the customer's best interests at heart, but I was sorely mistaken. Then after a couple of days they closed my account sighting confidential reasons for closure. If I could give them 0 stars I would. Buyer beware!