Bill B.
our order came in a timely manner (5…
our order came in a timely manner (5 days) there is too much involved in paying for the order prior to shipping.They don't trust credit cards or should i say the owner of the cards when making the purchase.In stead of a 5 minute purchase it takes hours
Response from Discount Salt PoolMar 19, 2020
Greetings Bill, I'd like to apologize for any frustration while placing your order. Over 99% of our orders are shipped within 24 hours of the order being placed, but when the credit card processing companies require additional verification sometimes that can cause a small delay. In those rare circumstances, that simple & industry-standard process is for a customer's protection to make sure someone isn't fraudulently using your credit card. I'm glad to see that it was able to be resolved and that it was delivered in a timely manner. Thank you for your order, and please don't hesitate to let us know how we can continue to assist you moving forward.