frank G.
Good work
Good work. 5stars.

Since 1997, Discount Salt Pool has helped hundreds of thousands of homeowners, pool service professionals, commercial pool operators, and Do-It-Yourselfers all over the USA and North America discover the savings and benefits of a saltwater pool. Located just Northwest of Houston, Texas, we ship salt pool conversion kits that include everything needed for a quick and easy transition to saltwater chlorination. Our volume enables us to offer the very best prices on the twelve brands of salt pool equipment that meets our high standards for quality, value, and technology. Our entire staff has hands-on experience with salt pool systems and is well-trained to answer any questions you may have. Call us and see for yourself.
Discount Salt Pool (discountsaltpool.com) has 536 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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frank G.
Good work. 5stars.
Steven B.
Item was just what was advertised worked perfectly
Michael V.
I recently bought a replacement salt cell that was supposed to be compatible with the Pentair IntelliChlor system from Discount Salt Pool. Well it wasn't. Being that we are in the middle of summer, it took my pool company 3 weeks to get to my house to replace the unit, so I didn't find out until 3 weeks in. Needless to say, I had to return the item but unfortunately their hold times are so long I had to abandon the call multiple times. Today I got through and come to find out that I'm past the 30 day return policy they have so they wouldn't take the $800 unit back. You can't even do a return online. Well, I will never buy from this company again and this just reinforces why I should only buy products from Amazon who will always take back their products.
Response from Discount Salt PoolJul 19, 2023
Michael, the cell you purchased is a 100% compatible replacement cell and is used widely. We understand that a local service person convinced you to change your mind and we respect your right to use a different product, but our return policy is industry-standard and is 30 days just like Amazon's. Its regrettable, but since you called today requesting a return it has been over 6 weeks. Our average hold time varies between 2-10 minutes depending on time of day and month, and for those who don't wish to call and get direct support, we are reachable through live chat on the website, website contact form, as well as the email address posted on our website. We are more than happy to continue to assist you in any manner.
Mark A.
My cell died prematurely and they offered to sale me a new cell at a discount but charged my card and never shipped it. And wont respond to email or chat. EDIT: now I am having to have Amazon pay challenge the charge even though they said I never made the purchase. Amazon pay said they won’t return their inquiries
Response from Discount Salt PoolJul 12, 2023
Mark, we're happy to assist you. It looks like you were sent an email quote on 7/5 as well as 7/7, and neither have any payment transactions. We left you a voicemail earlier today, please call us or re-open the link from the email quote to complete the order.
Michael M.
Delivered quickly. Cheapest price I could find on the CircuPool RJ-30. Arrived in great shape.
Charlie B.
Great websight, asked a few questions and got answers very fast, ordered the circupool core 35, it arrived in a couple days, installing it now .
Steve
Easy to find the product I needed and get it ordered. It arrived in a timely manner and I received tracking updates along the way.
SD
Great product- super fast delivery