OfficeSupply.comReviews of discountofficeitems.com

I had read so many negative reviews I almost didn’t order my new office chair, but I decided to take a chance since their price in the chair I wanted was so much better than any other I could find. So pleasantly surprised that my chair was delivered so quickly and it was in perfect shape. I am completely satisfied with this experience!!!

Horrible return policy. They sent me 3 out of 10 units and by the time I noticed, the return window passed and they are unwilling to give me a refund for the units they didn't even send me, nor reimburse me in the first place for the missed units!!! The correct process should be to reimburse people if you cannot send the full order instead of STEALING their money. Truly a scam website. Never experienced this level of theft from a prominent website before. DO NOT ORDER FROM THEM!!!! (this is my first review on trustpilot - I cared this much about how bad they are to share with others)

officesupply.com service does not include delivery email, a door knock, nor a verification on their tracking. If it get stolen you lose. So unless you want to sit outside on your folding chair. I do not recommend this service.

This company is a scam. I ordered from them and the product arrived damaged. They stalled for several weeks in issuing the refund and and are now suddenly refusing to give me a refund. Customer service is mostly unresponsive and unprofessional when you can get a hold of them.

I accidentally ordered the wrong product. Instead of Folgers Coffee Filter Packs, I received Folgers coffee packets. When I called the company to request a return, I spoke with Tina, who informed me that since it was a food item, it could not be returned, and no refund was available. This experience reflects poor customer service, as the company did not offer any positive solutions. The only option given was to order the correct product, which I will do, but not from them. They provided no assistance or even a discount for the new item, which would have shown some effort to help the customer. Unfortunately, this was not the case. Buyer beware when dealing with this company. I will never do business again with this company!

I ordered a large amount of composition notebooks. I misread the description and ordered unruled/wide ruled instead of the unruled I thought I was ordering. I immediately realized my error and went back to try to cancel or change the order. I sent an email explaining and asking to cancel the order before it shipped out, since it was a large heavy order. I got an email within ten minutes of my order saying they had received my email. I then didn't hear from them for two days, when I began a series of emails trying to get resolution for this issue. I was told they do not ever cancel orders, that I had to wait until I received the product to initiate a return, that the product was non returnable (though composition notebooks do not fit the description for their non returnable policy), and then, that they would take the product back this once, but I needed to pay for return shipping. This is three heavy boxes of composition notebooks, which would cost me as much as I paid for the order to return. I offered to drive the 45 minutes to return the product myself, but was told I could only return them by paying for shipping myself. So now I'm stuck with a product I can't use that isn't worth it to return.

Do not order from here. Pay the extra money and shop at target or staples. Their return policy reads: If the package is refused, you may be charged a refusal fee. What is that? Awful policy.

Found a chair on their website and ordered based on their advertised shipping speed. Many days have passed since that expected arrival date, each time I contact them my order is "delayed" and they have now sent me two invalid shipping numbers. The shipper, SAIA, has no record of my order. Trying for a refund next, I guess. Their location in Wisconsin is "permanently closed" according to Google with only two reviews, but somehow they have 4.6 stars advertised on their website and recent reviews. All very suspicious based on their 1 and 2 star review everywhere else. My fault for trying someone new, I guess.