OfficeSupply.comReviews of discountofficeitems.com

I accidently over ordered small note pads, so i emailed them and they havent responded. Its allready been 11 days and no word. Its my fault. I should have done better research. Remember folks order from a well known buisiness. I advise future window shoppers to not be a customer of officesupply.com

Do not use or trust Officesupply.com. They will con you. They sent me fake, phony products. My window cleaning business loves & exclusively uses Glass Plus. I ordered cases of Glass Plus from OfficeSupply.com, which is supposed to be manufactured by a particular company. Officesupply.com sent me a product made by another unauthorized manufacturer with a fake label that purports to be the real company. The cleaner itself is NOT Glass Plus and does not perform well. My window cleaning company has used Glass Plus over 30 years, and I can tell you this phony product smells different, does not clean effectively, and is a much darker shade of blue- which causes it to leave blue stains if dripped on carpets or walls. The strong blue color also permanently stains furniture & wood floors. The label on the back of this FAKE product says this is licensed to Diversy. This is a lie. I phoned the actual manufacturer. Their rep tells me they have no licensing agreement with Diversy. OfficeSupply.com is a con job. Do not use them. Do not trust them.

Be sure to read the return policy before ordering. I received a product that was extremely poor quality and decided to return it rather than upset my staff and customers. I had opened one package of 25 items (that's how I knew it was inferior. When contacting Office supply for a return authorization, this is considered my "choice" to return the item, not a defective or wrong item so I have to pay for shipping to return it and can only return unopened items. I'll take the loss here and beware of future orders or I'll simply go back to ordering from Amazon who values their customer's satisfaction. BTW: the item I got was from Office Depo! I re-ordered an Avery product for less money.

Terrible customer service! Canceled my order for no reason and gave me some lame explanation. Would never order anything from them!

Ordered a laminating machine and needed matte laminating sheets. I received what I ordered, but although the description of the sheets stated matte, they were glossy. Had very frustrating emails from their customer service. She kept asking if I received what I ordered. Yes, I did. BUT THE DESCRIPTION WAS WRONG. She then gave me the information on the right product, but no offer to fix what they had done. I even asked if they would waive $9 shipping, and then her response was to AGAIN ask if I received what I ordered. Finally gave up and ordered elsewhere.

I ordered some supplies. I got a message that they were shipped the following day. The day after that they arrived. Perfect transaction.

OfficeSupply.com is an amazing company. I ordered 78 Purell TFX dispensers from them. Upon arrival I was missing 12 out of the 78 dispensers I ordered and they offered to reship the missing items or give me a refund without any questions asked. They are a remarkable company. I will be buying from them again!

I ordered bleach wipes that showed they were in stock. I received a confirmation email that my order was placed and advised me I would get a tracking number the next day. That never happened. A week later I contacted them and got no response other than a generic automated email. Then I received an email the item was out of stock — an item I should’ve received by this point — and they’d refund me. I waited for the refund and didn’t receive it so I called. A couple of days later the refund magically appeared after I complained. To make things worse they rejected my reviews on their website because it wasn’t glowing. Stay clear of this company. Trust the negative reviews.