DiscountMags.comDiscountMags is a family owned magazine subscription retailer, serving readers since 2002. First issues ship directly from the publisher and usually arrive in 4 to 12 weeks. Renewals run through DiscountLock, with reminder emails 30 and 7 days before, and you can turn it off anytime in your account. Having a problem with an order? Contact us at www.discountmags.com/contact and a real person will help make it right.
DiscountMags.com (discountmags.com) has 534 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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534 approved reviews, newest moderated first
Jeffrey T.
Tony was extremely helpful in a correcting a mistake I made with an order. He quickly understood the problem, offered solutions and made the necessary corrections for me. He and your company are a pleasure to deal with.
Jan
I've contacted DMags about various things. The latest about a renewal. Tony responded..it does take awhile and they tell you that! But they do everything to help with any problem or issue you might have. Most problems come from the magazines themselves...not from DMags. They truly are there to help. This is such a great place to get your magazines from...super prices! I have used them for several years and can't brag enough about the service.
Consumer
Tony took my self-made confusing mess and figured out everything at warp speed. I had many questions and he gave speedy, informative answers. I'd been trying to straighten it out over several days and he took care of it in a matter of minutes. Good job!!
Robert
The situation with my account, involving credits, cancellations and duplicate orders was a bit complicated. The agent understood my concerns and was courteous and professional throughout. All my concerned were adressed.
Eric M.
Tony was exceptionally polite and helpful. He went out of his way to solve my problem. It is exceedingly rare in this day and age to find someone who will go the extra mile. I am impressed and grateful.
Response from DiscountMags.comOct 16, 2024
Thank you so much for the kind words and we're glad Tony was able to help you out!
Marti : ).
Because I find Discount Magazine's site confusing and difficult to navigate, there was a mix-up over a renewal. When I contacted customer service, a very thorough, but unfortunately unnamed, CSR promptly and conscientiously sorted out the renewal mix-up and made sure a refund was issued. Definitely a 100% excellent level of customer service!!!!! Thank you !!!!!!
Lisa
I was confused about an issue with my subscription, but Quinn was very helpful and friendly and resolved my problem quickly. I love this service and will continue being a customer.
Charlene Green/Cie G.
Tony was amazing in deciphering clearly the status of my subscriptions. There were several that I'd intended to cancel and/or stop resubscription. He took his time to confirm the current status of each one. I will continue to use DM & have just started a new New Yorker for my sister. And will soon be starting a New York one as I see the price is better with DM! Thanks. Charlene Green/Cie Goulet