DiscountMags.comDiscountMags is a family owned magazine subscription retailer, serving readers since 2002. First issues ship directly from the publisher and usually arrive in 4 to 12 weeks. Renewals run through DiscountLock, with reminder emails 30 and 7 days before, and you can turn it off anytime in your account. Having a problem with an order? Contact us at www.discountmags.com/contact and a real person will help make it right.
DiscountMags.com (discountmags.com) has 534 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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534 approved reviews, newest moderated first
Augustus S.
Excellent service and "sale" prices. My experience couldn't have been better. A customer for 10+years and maybe $400 of subscriptions, mainly as gifts.
Response from DiscountMags.comOct 11, 2026
Augustus, ten years and so many gift subscriptions is a lot of trust, and we don't take it for granted. Thank you for choosing us to send magazines to the people you care about.
Steven F.
The “locked” in discount program is misleading and unfairly exposes customers to higher prices in the future that are not the lowest price commonly available.
Response from DiscountMags.comJul 27, 2026
Dear Steven, Can you send us the name and email address (or mailing address) you used for your subscription or order so we can assist? Thanks for sharing your feedback. Our goal is to provide value through the locked discount program, but we certainly don't want it to come across as misleading or leave customers feeling they're paying more than expected. We send you an initial reminder email 30 days prior to your subscription renewal. Then, 7 days before the renewal, we'll provide a follow-up email detailing the exact amount you will be charged, giving you ample opportunity to make any necessary adjustments. You can also log in to your account at any time to disable DiscountLock. If you found a lower price on DiscountMags, we can price match our own pricing within 30 days of your order date. If you'd like to learn more, our Help Center has additional information about DiscountLock, renewals, cancellations, and other common questions: DiscountMags Help Center: https://help.discountmags.com/
Jerry W.
I have not received a singe copy of coinage yet? what's up. can I just get a refund?
Response from DiscountMags.comJul 27, 2026
Dear Jerry, we're sorry you haven't received an issue yet. That definitely isn't the experience we want you to have. We were only given a name and a magazine title, but we found your order, which had an estimated delivery between 05/28/2026 and 07/16/2026. This title has 6 issues a year and prints every other month, so issues come less often than a monthly magazine. An agent emailed you that a status request was sent to find out when your order would start. As requested, we have cancelled the order and issued a full refund. For the future, you can also log in to your account to cancel an order or subscription.
Mi M.
Worst possible. Did not receive magazine. Difficult to contact. AI agent. Can’t understand what one days. STAY AWAY
Response from DiscountMags.comJul 27, 2026
Dear Michael, I'm sorry to hear you had a frustrating experience. We appreciate your feedback. We understand how important it is to be able to reach support and get clear, helpful assistance. If our automated support wasn't able to understand your request, we apologize for the inconvenience. We show an order for Bon Appetit from March 2026, We show you contacted us via email on 7/16 and we sent a status request on your order.
Krogmann F.
I had have good experience to taking a ordered. what more is to do more shopping later on! good job!
William
I continue to buy a magazine subscription for my 97-year-old mother annually. The magazines reach her year to year uninterrupted, on time, and in good condition. She shares these facts with me. Therefore, I'm pleased to say that DiscountMags continues to have my business and loyalty due to great pricing and service. Thank you. --William Bradford
Response from DiscountMags.comOct 11, 2026
William, thank you for trusting us with your mother's magazines year after year. Hearing that every issue reaches her on time and in good condition means a lot to us, and we're honored to be part of her reading. Please give her our best.
KATHRYN H.
Where do I begin? I ordered several magazines for us and for our kids as Christmas gifts. I've tried SEVERAL times to cancel ALL of the subscriptions but we keep getting billed and some of the magazines are still being delivered. It might be advantageous to hire employees who speak English and understand what the buyer is trying to do.
Response from DiscountMags.comJul 27, 2026
Dear Kathryn, we're sorry about the frustration this has caused. Here is what we see on our end: you placed a new order for LadyBug in February, which was not an auto renewal, and we have made sure automatic renewal (DiscountLock) is turned off on it. We also found two other orders from September 2025, for Southern Living and Food & Wine. Both were renewal orders, and automatic renewal has been turned off on both. We send renewal reminder emails in advance, one 30 days before a renewal and another 7 days before with the exact price, so there's time to review the charge and cancel, and you can turn off DiscountLock at any time in your account. Our customer support team does communicate in English, but we're sorry if we didn't clearly understand or address what you were trying to do. That's not the experience we want you to have.
Eric S.
I e-mailed the subscription desk with an issue, no one ever gave me the courtesy of a response. No wonder print is dead.
Response from DiscountMags.comJul 27, 2026
Dear Eric, Sorry about that. That definitely isn't the experience we want you to have. We did send TrustPilot a message asking for your email address, phone number, and order details and have not received a response. Can you send us the email address (or mailing address) you used for your subscription-order so we can assist?