Julie S.
Highly recommended!
This was originally a 2-star review as there had been problems with shipments on all three of my previous orders; however, I am changing it to a 5-star review based on recent communications from Discount Electronics. I've received two calls and an email today apologizing for the delay with promises of a complete refund of shipping charges. I was also thanked for helping them realize there was a glitch in the new website regarding shipping that they will now fix. The speed and sincerity in making it right is more in line with what Discount Electronics is known for: Exemplary product and great customer service. I recommend their services without reservation. Oh. And they have the best hold music ever!
Response from Discount ElectronicsApr 6, 2024
Thank you for giving us a chance to make it right, Julie. We discovered that FedEx delivery times were displayed incorrectly on our site. We recently switched from UPS to FedEx, and there was an integration error. We fixed it yesterday, and your future orders should have accurate delivery times. Thanks again. Rick




