DiscountdailyhearingReviews of discountdailyhearing.com

They charge $15 for shipping a small pack of filters, but when I asked them to send more filters to save on future shipping costs, they refused

I mailed the hearing aid to Signia that needed a new battery. I told them I needed it back in 2 weeks as I was traveling. Almost a week after mailing it I called and Discount had no record of receiving it even though UPS said it had been delivered several days before. So the hearing aid sits there, nothing happens, I call and text Discount and now they say it still hasn't been shipped back to them 1 1/2 weeks later. Then, they will need to mail it to me. There's no way I'll have it in time. This isn't my first mis-adventure with Discount. I had lost one hearing aid and took me a while to order a new one. They said 1-1 1/2 weeks to get it, They never contacted me and when I finally got a hold of them they said they'd expedite it. It took a month to get the replacement. They may be good about shipping brand new hearing aids but they are a disaster if you have to ship something back.

A human -Mostly Bobbie is avaiable on Phone!! Polite and wanting to help! Will Russal - has been amazing - very helpful and wantng to make sure we are comfortable !!

Excellent customer service. Very pleased with the quick and professional response I received.

Received the wrong items and I can’t get a response from customer service. Customer service has said they will correct the order but I'm still waiting on their return directions & label.

I needed HA service and got it promptly done over the phones. Great service

One pack of 8 filters good for 2 months at a $15.00 shipping charge. You should send a minimum of one or two year supply.

They were a little slow in sending the replacement hearing aid but I was so glad it was under warranty with only a $250 cost versus $1,500. The people there are great at helping you to get your hearing aid adjusted and set up. I worked with Will several times and he has been very easy to work with and knowledgeable. Also, my initial purchase of the hearing aids was a couple of thousand less than the other places I looked.