DiRxReviews of dirxhealth.com

Response from DiRxJun 27, 2023

Hi Karla. I am sorry for your experience. In terms of the billing error you are referencing, we do not bill your card until the order is ready to ship. But, our credit card processor does put a temporary hold on those funds that typically falls off in 4-7 business days. Sorry for any inconvenience associated with your order.

Response from DiRxJun 27, 2023

Thanks for your positive comments and support! We appreciate your time in recognizing our efforts. Have a great day! --Your friends at DiRx

Response from DiRxJun 27, 2023

Hi Stephen. According to the tracking information associated with your order, it appears that it delivered on 06/26. Please call one of our Care agents at 877-367-3479 if this is not the case. Be well!

Response from DiRxJun 27, 2023

Thanks for your positive comments and support! We appreciate your time in recognizing our efforts. Have a great day! --Your friends at DiRx

Response from DiRxJul 5, 2023

Julie, thank you! We appreciate the feedback. Our goal is to keep things fast, easy and affordable! Have a great day! --Your friends at DiRx

Response from DiRxJul 5, 2023

Ashok, thank you! We appreciate the feedback. Our goal is to keep things fast, easy and affordable! Have a great day! --Your friends at DiRx

Response from DiRxJun 27, 2023

Hi Helen. I reviewed your order and the progression of the order during its journey to AZ. I am not sure why there was a delay. But it does appear that the order may have been stuck in one of the USPS hubs for a few days which contributed to the delay. We apologize for the inconvenience and hope that you give us another chance.

Response from DiRxJul 6, 2023

Hi Todd. A mobile APP is in the works and we hope to launch it to our customers very soon. Stay tuned!