Becky S.
Amazingly awesome!
I am very satisfied with the customer service & all their knowledge. Any questions I had were answered & the talked me through everything.
DIRECTV© Deals is listed under Computers & Phones.
DIRECTV© Deals (directstartv.com) has 482 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Becky S.
I am very satisfied with the customer service & all their knowledge. Any questions I had were answered & the talked me through everything.
Lataya D.
After shopping around and comparing packages and prices from multiple companies, I was very impressed with the size and price of Direct Tv's packages. I had to call three times in one day. None of the three calls were because of their mess up, they were mine. The first time I called was to order services, the second time was to ask why I was charged a set up fee when it said online there wasn't one. Luckily the lady who assisted me informed that the no set up fee was for orders placed online and she issued me a credit onto my first bill for the confusion! I was very pleased and excited about that. The third time I called was because I forgot to give them the info for my refer a friend discount. All three times that I called, my questions were answered professionally and beyond satisfactory level. At the end of each call all three representatives went over my plan just to make sure it was exactly what I wanted! I have never received customer service like I did today.
christoph1
Direct gave me the most choices for the money I am willing to spend. Even though I had to make a two year commitment, I can bargain again for the price I can afford. Very pleased with immediate install and free install. Really felt my needs were attended to, when I got off the phone.
Sandy F.
This was a very satisfying experience particularly against the backdrop of a very negative experience with Dish TV. I was amazed at the quickness and competence of Direct TV. The people I interacted with were very competent and personable. It was such a relief to have no hassles.
Junebug2527
I called Direct TV. Got an immediate follow up phone call. They are such nice people and so accommodating. I can't wait to get my great picture and DVR and free HBO for 3 months. Thank God an affordable cable company with excellent customer service.
Kelly
They helped from the minute I started my online chat- even presented all of my options so I would know before making a commitment. The service continued to be the best in customer communication I have had with a cable company when they set up a one that worked for me to continue the conversation over the phone. At that point I was all set up with a new account and an amazing price by the middle of my afternoon. I'm stoked to start this relationship with DirecTV.
Travis G.
I like the customer service. The pricing is unbeatable. I would tell the world about my experience. Looking forward to the future.
Joshua P.
I was very happy when I signed up today with Directv, the person on the phone was very polite and I qualified for great deals. I am very happy with the TV package and the price I got it for as well as receiving the NFL Sunday Ticket for free next year. And I received next day installation.