Pasha C.
Great service
So please with Direct TV bye bye cable....hello satellite
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DIRECTV© Deals (directstartv.com) has 482 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Pasha C.
So please with Direct TV bye bye cable....hello satellite
Pam A.
Person I spoke to was very pleasant, polite and knowledgeable. Restored my faith that there are still some people with good customer service skills. One of the best customer service experiences I have had in a very long time. Thank you. Pam Aerts acct#16468268
Virgina Z.
would recommend good prices cheaper than other
lasvegas1
I was signed up under false pretense..I had very specific instructions in order to sign up. I was assured that my bill was going to be one specific bill every month for the duration of my contract, by the way my specific requisite in order to leave Comcast was to have a secure bill every month...because that was why I was leaving Comcast for lack of consistency. well in 5 days after joining I find out my bill will change twice..when I called to cancel because I was lied to. I was told I could not. I will write on YELP, Google and every review board how I was stolen under false pretence and had my rights taken from me...I was SCAMED by DIRECT TV!
John E.
Instead of letting me know of the amount of the increase in cost of my service they include a little note: Effective 2/6/14, new pricing will be applied to DIRECTV programming packages and services. Click here for more complete details. Which by the way you cant click on. They can change your pricing at any time. Get EVERYTHING in writing.
Tammy K.
Just signed up for a new direct TV/internet package and had lots of questions about the internet service as I work from home and a reliable service is very important to me. I worked with Nova on Chat who researched my questions and then gave me all call with all the answers. I drilled her for over an hour with my various questions and concerns. She was extremely patient and answered all my questions while being very friendly and pleasant. Never was she impatient with me. She was empathetic and most importantly made me feel important. I work for an amazing company that provides an awesome client experience so I have a high expectation when it comes to service. Kudos to Nova! She is an awesome and a definite asset to Direct Star! Not only was the service outstanding but Direct TV is saving me money! Congratulations! JD Power Award material!!
Mindy S.
I called to ask questions about installation i.e. are there wires going into all the rooms tv/receivers are in, cost after 12 mos are up, etc. and I felt pushed into buying. Id get one question answered and then I'd get "lets move on with your order." I had to interrupt the rep to get my other questions answered.
Danny R.
Going to like having tv again.