Jeff
Way overrated and over priced
I've been a DirecTV customer for several years and only have stayed due to limited options. Frankly the service and produict are way overrated. I am now in the market to find a better value. Dish's full package with all the movie channels is comparably priced to ours with DirecTV that includes none. When they came to install they sent the wrong dish. I speicfically told them I had a new HDTV yet they sent a dish that did not support HD. It took many calls and over a month to get set up and even then our son and I had to help to get it done. They have removed channels but never reduced price. Whe I asked to see if we can improve the package or get any type of price break since out price steadily rose and is well beyond average for less content, they essentiall say tough and simply don't care. One rep, rather than try to help or see if he can do anything, responded by asking asked if we want me to cancel. They are rude and arrogant and take you for granted. And almost every time it rains we have trouble getting a signal.