DIRECTV© DealsReviews of directstartv.com

I was pleasantly surprised how quickly they came to my home and even came in the house and programmed my remote. This was a great experience and was pleasantly surprised how quickly everything came together. When I called into ask them a question and gave them my order conf # 1221975117, they had every question I had answered. Very informed technician also.

My family subscribed to Direct TV. They did a credit check and the application was approved. Today (04/05/2014) is supposed to be the date of my installation from 8am-12noon. We waited and waited. It was already pass noon and no service technician came. My husband made the call to the customer service at 1-800-519-1823. They told him that his account was reported as fraud. He asked the reason and they told him that the reason is because his SSN was just issued recently. Then, he asked, define recently... They replied by asking, when did you have your SSN? He said, Feb 2012! Is that too recent? Then, they forwarded him to a different hotline number which is 888-466-9635. Then, they cleared his account and told him... do you want to continue to be our customer? My husband said, why do you sound like I am begging Direct TV to give me a TV service? Then, they said the earliest they can do it is Monday (04/07/2014) between 8am to noon. My husband said, we already cancelled our existing TV subscription from a different provider because we thought you are a better company! Do it now or tomorrow! If not, do it monday night. I cant do it on your 8am to 12pm sched. The representative refused and said, they cant make that schedule! They transfered my husband to the first hotline number he dialed. Again, the customer service told my husband, Your account is now cleared. However, it is still under fraudulent accounts. I cannot schedule your installation. Please call the 888 number and ask them to do it for you! My husband asked the customer service for the manager refused to connect him. My husband asked for the cancellation of account since he is already upset. Believe it or not, they asked him to call the 888 number to cancel his account!!! This is our worst experience in TV subscription.

Courtious installation tech and very imformative when asked about equipment operation. Great reception and menu guide easy to understand.

You won't believe how easy it was for me to get DirectStar TV. The sales reps make things so easy for you to understand and they got me the best packages that I can afford. The best part is they set up a time for when you are available so the installer can come by and get you set up. But with everything I got I will be able to go any where in my place and still be able to watch any show! You should come by some time and check it out! Give them a call and find out if you are paying to much through your provider. I guarantee you will be satisfied with DirectStar TV. Have a good night.

The person that signed me up for Direct Tv service was like talking to someone I've known for awhile. She was really helpful and explained the services and products so that I could easily understand. These days it was nice to have a pleasant person to deal with.

I had terrible service with rcn so i called dish they lied to me n tryed to scam me out my money but when i called direct tv the guy aa totally helpful n got exactly what i wanted i am very satisfied N would recommend direct tv to everyone i know.

Found customer support to be excellent, productline to be top value. DirecTV honors its promotions and provides excellent support. Don't spring for video Internet service without checking with DirecTV before you make your decision.

From the moment the tech answered the phone it was pleasant. I'm very picky about knowing the exact breakdown of every charge and unlike other companies I have dealt with, the tech was more than happy to accommodate my every request. I can honestly say this was the best customer service I have received in a while, and being that I'm moving out of my current area, I've dealt with a lot lately. Keep up the great work. Whatever training your employees get and the careful selection of those employees works well!