DirectHomeMedical.comReviews of directhomemedical.com

Ordering the equipment was simple on the website, free shipping and quick delivery

Quick ship. Item arrived as described on the website. Fit great with my older machine.

I PLACED MY ORDER ON 12/11 & TODAY IS 12/19 & I STILL HAVE NOT RECEIVED MY ITEM. THEY ADVERTISE FAST/QUICK DELIVERY, WHICH OBVIOUSLY IS BULLCRAP!! & THEY'RE ONLY AN HOUR AWAY FROM ME!!

Easy ordering and quick delivery.

Terrible company and customer service. "Rude". They are" always "right. The customer is always wrong.... If you have a slight disgruntle with a product (4 months prior), and order supplies 4 months later, this company will take your MONEY, and even tho, you get conformation of a placed order and paid for it, this company will cancel your order. I called in, spk w/ a supervisor Jackie, and was told they didn't like my tone 4 months prior, so they cancelled my current order. ...... Really, WOW.. My experience, They don't care about people. I had to demand my money back. I found a better company to get supplies from. Good riddance to Direct Home Medical..... Defiantly shop else where.

Great product just as described. Shipping was free and also quick delivery

The price for the replacement hose beat any other price online including Amazon and eBay. Initial customer service contact was excellent as we hadn't used the DirectHomeMedical company before and I had questions. We received the mask hose in about 5 days. Initially the hose was placed in the wrong mailbox. I called DirectHomeMedical right away as we hadn't received the package but it was after hours on the east coast so I couldn't reach anyone. I did leave our call back information; however, I never heard from customer service again. A neighbor kindly dropped the package off. We'll definitely use DirectHomeMedical again should the need arise.

Had what I needed fast shipping