Direct HearingReviews of directhearing.com

Very efficient and fast service and great price

With the severe hearing loss I have, from start to the arrival and into the programming of the hearing aids has been great. Still getting used to them as I’ve only had these a couple of weeks. So far so good. The staff has been great to work with. From emails, phone calls and texts, top notch service.

I can not get it to connect to my Microsoft surface

It's early days, but so far I am thrilled with the price, professionalism and support I have received from Hearing Direct. I got the aids I wanted at a great price and anticipate that ongoing support will live up to expectations. They have experienced people to support you with actual industry/manufacturer experience in some cases. No one in my region sells the brand of HA I wanted, so I was looking at 8 hours round trip to go to a physical location. If you are comfortable with "tech," video calls, and educating yourself to a degree on features and functionality, I found the process to be relatively painless. Each person's situation is different, but I am very happy.

Super professional, easy and knowledgeable! Have already told others!

Great price and fully professional followup with audiologist. Quality equal to in-person with greater convenience.

excellent customer service.

My previous review about having to wait a month to get a replacement aid is being updated. I received the aid with the neck cord for test. I called after charging it and they said they can get me an appt time in 2 days😡. When I first got them the test (beeps) took about 5 min. I can’t connect to my tv either with the replaced one. Not showing tv on my app. I was going to buy the $250 table aid but not through direct hearing now. Will not buy future aids from this company They just want to sell you aids then you are on your own. They said they have hundreds of locations if a problem but then said to go to my previous audiologist. Really???