Melissa S.
Missed our first appointment because…
Missed our first appointment because company had my phone number wrong but we got connected and the setup meeting went great. Will fine tuned my hearing aids to my specific needs and so far they are great. Another meeting in two weeks to refine even more.
Response from Direct HearingJun 12, 2025
Thank you for your feedback! We sincerely apologize for the initial mix-up with your contact information, but we’re so glad we were able to connect and get things back on track. It’s great to hear that your setup meeting with Will went well and that your hearing aids are already making a positive difference. We’re looking forward to your follow-up appointment in two weeks to continue fine-tuning everything to your needs!



