Direct HearingReviews of directhearing.com

Response from Direct HearingDec 11, 2025

Thank you for your kind words! We’re glad your hearing test went smoothly and that you’re happy with your new hearing aids. We’re always here to help if any questions or issues come up in the future. —The Direct Hearing Team

Response from Direct HearingDec 11, 2025

Thank you for your feedback! We’re thrilled to hear our team was helpful and that you found value in both our service and pricing. We truly appreciate your kind words! —The Direct Hearing Team

Response from Direct HearingDec 11, 2025

Thank you for your kind feedback! We’re glad to hear you’re enjoying your Phonak I90 Spheric hearing aids and that our team was able to assist you quickly with the replacement. We truly appreciate your support! —The Direct Hearing Team

Response from Direct HearingDec 11, 2025

We’re sorry to hear about your experience. After reviewing your account, it appears there was no $150 shortfall on your refund. The issue you experienced with the hearing aids was related to the receivers, which can occasionally be affected by manufacturing inconsistencies. We apologize for the inconvenience and understand how frustrating this was. Our team is always here to assist and clarify any concerns, so please don’t hesitate to reach out directly. —The Direct Hearing Team

Response from Direct HearingDec 11, 2025

Thank you for your feedback! We’re glad to hear that you’ve had a generally positive experience. We appreciate your patience regarding the hearing test setup and responses and will continue working to make the process as smooth and timely as possible. —The Direct Hearing Team

Response from Direct HearingDec 11, 2025

Thank you for your kind words! We’re glad our team could provide helpful guidance and support throughout the process, from selection to adjustment. We truly appreciate your feedback and look forward to serving you again in the future! —The Direct Hearing Team

Response from Direct HearingDec 11, 2025

We’re sorry to hear about the difficulties you experienced with adjusting your hearing aids. We understand how frustrating it can be when the setup process isn’t smooth. Our team strives to provide timely and helpful support, and we apologize if our response fell short of your expectations. Please reach out again so we can walk you through the adjustments and ensure everything works properly. —The Direct Hearing Team

Response from Direct HearingDec 11, 2025

We’re sorry for the delay. Your hearing aids are repaired and will be sent to you soon. Thank you for your patience. —The Direct Hearing Team