Tyler R.
DOES NOT RESPOND TO EMAILS.
DOES NOT RESPOND TO EMAILS. DO NOT BUY VIDEOGAMES FOR YOU OR YOUR KIDS FROM DIRECT2DRIVE.COM YOU WILL GET SCREWED OVER. NO EMAIL SUPPORT NO ACTIVATION KEYS. Thank you.
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Direct2Drive (direct2drive.com) has 109 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Tyler R.
DOES NOT RESPOND TO EMAILS. DO NOT BUY VIDEOGAMES FOR YOU OR YOUR KIDS FROM DIRECT2DRIVE.COM YOU WILL GET SCREWED OVER. NO EMAIL SUPPORT NO ACTIVATION KEYS. Thank you.
hooka
Same as all the rest, tried to regain access to my games, but it seems the company is now on autopilot with no real people responding to emails or maintaining the site, avoid like the plague... Also, their sales suck nowadays anyways, last time I made a good purchase on an on-sale item was 2010...
Richard K.
I bought a host of GameFly games before they were taken over by Direct2Drive. Nevertheless, I continued to have access to these well after Direct2Drive became the established owner. However, recently when I wanted to download some of those games again, I discovered that the activation keys no longer work. I emailed Direct2Drive a number of complaints about this issue, but only ever got a bland automated response essentially saying "we're working on it." Aside from suddenly losing access to content I have rightfully purchased, the customer service and after care from Direct2Drive has clearly degenerated since I last had to contact them (they were previously very helpful). I can no longer recommend them. Richard
Danny
Same as other folks. Activation issue, no ETA.
Bruce C.
Anyone unhappy with treatment (or lack there of) by Direct2Drive should email me at RealD2DCustomer @ gmail.com and we can see about a possible class action lawsuit if they don't want to opt for coming to some kind of resolution. I would much prefer to get either working CD Keys for all my games or reimburse me so I can purchase them elsewhere. But it seems to me that the company has basically abandoned it's site and customers since roughly sometime in Aug of this yr (2017)?
L3p3r “Travis” M.
Bought fallout 3 back in 2014 played on this machine.. woke up one spring morning in 2017 and game magicly not working saying key is invalid contact D2D support and they say blah balh somthing to do with comp merger 2 years ago tell me it will be fixed by september we are noww november still no reply or answer from anyone..company is trash dont recommend
Matthew S.
I tried to play a game I purchased and previously worked and now the activate code no longer works. I submitted an email to customer service.....crickets. Nothing, ziltch, nada. Go anywhere else but here for your purchases.
Jose A R.
I cant play any of my games i have bought through them it is messed up either give me these unlock codes or whatever or i want my damn 200 plus bucks back that ive spent on these games