Kalle K.
Does not deliver product
Does not deliver product, support does not answer or provide refund. Have had to escalate claim with paypal waiting for their answer.
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Direct2Drive (direct2drive.com) has 109 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Kalle K.
Does not deliver product, support does not answer or provide refund. Have had to escalate claim with paypal waiting for their answer.
Jose
Purchased a key at what seemed like a good price. The Steam key they provide is invalid. Opening a ticket with the site results in getting no reply. Reporting to them on social media results in them saying that they'll communicate with me in the future. That future has not yet arrived. Do not buy from Direct2Drive, if you really wish to give away money for nothing in return then give it to a charity instead.
FRAUSS 7.
invalid key , not refund , fake sale. no assistence . now opened dispute on Paypal...
Ruben
I got an invalid key, wrote support but never received an answer. I have not received any refund yet. So far, everything is wrong
Pippa
Received an invalid key for a game. No response from the customer support, except for an automated reply that tried to shift the blame. According to their reddit account, the pricing and invalid keys were sent out due to a technical glitch, and the keys were supposedly "test keys" for a new system that aren't usable anywhere. Whoever is behind the reddit account also said they would "look into" issuing refunds. What is there to look into? People received invalid keys so the refunds should be immediate and a given. Shady, scammy site, avoid like the plague. Edit: After a week of complete radio silence escalated the issue on Paypal and finally got my money back. This was the first and the last time I will have dealt with this joke of a company.
Sean S.
Really poor. Key did not work on steam. Price of game was very low but i suspect it was an attempt to get web traffic. Customer service automated rubbish. Paypal refund will take a while now.
Javichuck
Scam, invalid keys and no refund
Nay
I bought a game from Direct2Drive because they were offering it at a great price. Unfortunately, the Steam key they gave me cannot be activated. After sending a message about this error to their support staff, all I got was an automated reply. I still haven't gotten a working game key or even a refund. Needless to say, this was the first and last time I'll ever use Direct2Drive. Avoid this store at all costs.