Direct2DriveReviews of direct2drive.com

Bought games on D2D years ago and they are still there today for download. I'm talking almost two decades ago. Customer service was very helpful too way back when I lost a code for one of my games.

Works for a old game "Chris Sawyer's Locomotion" sale $0.99 Steam key active ok.

(Note: This review is for games bought in March 2010 and March 2011. I have not had any experience with the site since then) I have bought two games here, downloaded, paid for and installed without trouble. Direct2Drive was also the cheapest on the market with these games. (I bought RIFT and The Witcher 2) Luckily, I have not had to deal with their customer service. It sounds like it's the CS that is responsible for all these bad ratings. To future buyers: Do not just look at the total rating, rather look at the individual reviews. Some 1-stars are simply because people cannot find out how to download or install a game. In my case, the company provided what I need, which is a game download. Cheaper than the rest of the market, too. I do not see the big problem here.

Bought 2 games from D2D and it's been a good experience. Once i got the download to start (i used comrade as couldn't get it to work otherwise) it was plain sailing. Downloaded and installed BF3 in around 4 hours, not bad for a game of that size. I would thoroughly recommend them and find it difficult to understand the huge list of negative comments (which is why i've posted here to try to give some balance). I used them for BF3 as they were cheaper than amazon.co.uk and .fr (i live in France)

Have purchesed several titles through D2D.No billing issues and everything that I should have gotten,I did.Web-support,when it was needed was realitively fast and correct. (the one issue I had was due to a demo version conflicting with the d2d version) Pricing is per the norm.A greater variety of seasonal sales than steam,and sometimes gets things quicker than steam.

Attempted to place an order with direct2drive.co.uk, however encountered the same telephone authorisation problem others have encountered here. I contacted the Customer Services department and as per other users, received a response after about 4 hours. They stated what the authorisation was required for (manual review to confirm account is genuine and valid) and informed me they had activated my account at their end after checking my details. Unfortunately the price had since gone up for the item I wanted. After a couple more messages explaining the situation, I received a response within a similar timescale. They very kindly credited the difference in price to my account. As the sale had ended and without authorisation being cleared for my account, there was no trace I had previously tried to place this order, so direct2drive would well have been within their rights to state they could not honour the original price, so the credit was greatly appreciated. I understand that a chat forum would be quicker to deal with these queries but considering this is an IGN owned service (and the support is probably run from limited sites for all global queries), I’m pretty sure query levels are quite high and I’d rather wait 4 hours for an email/ticket response than spend 20mins online waiting for someone to become available. The 4 hour response time is more than acceptable for an online query and end-to-end my query was dealt with, more than to my satisfaction, within 12 hours. Overall, very pleased with the experience I’ve had with direct2drive, will be using again and would recommend to others with the caveat of just being clear if raising a ticket query is required and advising just a little patience.

Was able to easily find the game I was looking for in addition to a coupon code for the holidays. Check out was smooth and easy. Very impressed with their security measures where they call with a validation code to input into the website; wont find that kind of security in many places.

First time buying, bought FFXI. No problems at all, had it downloaded and installed quicker than I ever had before (I lost the old game after I uninstalled).