Rahimi A.
I have not received my package
I have not received my package
Response from Dior USNov 27, 2019
Dear Mr. Rahimi, Thank you for contacting Parfums Christian Dior regarding your order No. 1325202 , placed on our E-boutique Dior.com. We sincerely apologize for any inconvenience experienced on this occasion and would like to assure you that this is not a usual occurrence when shopping with us. Please kindly reply back to this email with your telephone number. We have passed your query about your missing parcel onto the relevant department and will conduct a UPS Investigation. Kindly note that this may take up to 10 working days. We will organize a new order to be sent out to you or will provide a full refund, depending on the outcome of their investigation. May we thank you for choosing to shop with us. We remain at your service from Monday to Saturday, 9am to 9pm, should you require any further assistance. Sincerely, Ashley Dior Online – Parfums Christian Dior 877 903 4671


