Dior USReviews of dior-us.com

Awesome fragrance!!!!

The Dior computer system would not let me complete the sale. It kept showing the basket with one item. I kept trying to get the sale through. Finally it went through. Next day I discovered that I was charged for five sales. Customer Service told me it would stop all but one purchase. The next day I was told that they could not reverse one of the extra sales. Now I have two deliveries and am told I need to go to the post office and pay myself to have the extra package returned. There was no packing slip or instruction sent with the extra package. I am stuck because Dior had a poor computer system, with no way for me to call the closed Customer Service. I am not happy.

After placing the on line order, I have not received the order confirmation email. When I called in, the cust serv rep not very happy to answer questions in regards to my order. After few days only, the order confirmation was sent to me. I will probably use a department store we site next time to place my Dior orders.

Excellent value. Prompt delivery. The samples were a nice touch. The travel size extra was the reason I bought it directly from Dior rather than Bergdorf where I usually go.

The package arrives fast and the wrapping is beautiful and impressive

Best shower gel ever.Smell so good！

Service from DIOR is always great. I was disappointed this time especially however in the product description & photos. I ordered a lipstick & the color is nothing like what was depicted & is actually much more matte (despite the sparkle) that it appeared so I am not at all happy with the color or the finish of it.

Excellent product and faster delivery♡