Galina P.
I used to love Dior
I used to love Dior! But you discontinued my favorite Capture Totale creams, and I don’t know what I should do now
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
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Excellent

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Excellent
13,721 approved reviews, newest moderated first
Galina P.
I used to love Dior! But you discontinued my favorite Capture Totale creams, and I don’t know what I should do now
Maddie
The gift wrap was by far my favorite part! The shipping was quick and placing the order was so easy! I usually buy Dior foundation from Sephora but I am going to start ordering it start from Dior because of how fast it was delivered and again..... the gift wrap.
Lisa C.
Really great customer service, and very fast shipping. Packaging is wonderful as well.
Kimberly
Great experience! Package was fun to open and full of gifts and samples. Definitely placing online orders more often
Ada X.
Basic customer service was not delivered. When I called, never asked for my name or order number. The rep sounded like I was no bothering her with a concern I had. She gave me no resolution and basically hung up on me. I’ve reached via website to no avail. And displayed my extreme disappoint on Instagram, also to no response. Is this even Dior I shopped at? This has got to be one of the worst experiences I’ve ever encountered with any brand I’ve purchased. I am actually stunned this happened to me.
Bizhan V.
Best product for the best price ...and the way it was wrapped /boxed was awesome... thank you B.Vahedian
Meryle C.
the reason I gave five stars Is the packaging is just exquisite. even though I only bought one item and the Perfume samples are awesome.
Lisa J.
Site is easy to navigate. Product arrived promptly in beautiful box and exactly as ordered.