Fails. M.
Mother day gift never received
First I would like to thank anyone who is working during this time of COVID 19 -2020.Family time is precious so my heart is with you .Now to whom it may concern my family is also important to me especially on Mother's Day during a time that we can not go out especially having underlined issues.I trusted your company Dior.to deliver a mother day gift which was never deliver which brought me to tears,I requested a call back which I never received .I had to call you back only after I received email letting me know I would get a refund in 7- 10 buss days because you realizsed something went wrong.I advice you I did not want my money back but what I had order all that was said to me is that you could send me samples.Samples are not gonna replace a mothers day gift. I trusted your company. Ours precious mother's they can not See us or hugs us right now,I hope you can you see how important that gift was at this time.Now had it been another time I can understand things do happend but not NOW during this time I would hope you would care more even just to call back !!! I hope this messages gets to the president or vice president of Dior the company that I have always loved and used.