Dior USReviews of dior-us.com

There was nothing on my package there was only a return paper

Did great job thanks a lot

I like customer service and fast shipping, however, the nail polish I purchase is not a good quality, I was disappointed. Its looked old or expired, because the nail polish have very heavy texture vs. other nail polishes I used before, and it is hard to put it on, takes some practice. Plus, my first nail clacked on the 2nd day, I usually wear a nail polish at least a week before clacking.

This is my first time ordering direct from Dior. My sale and delivery were quick and easy. Perfect.

I am not happy at all. Right after the receipt of the confirmation I wrote several time to Diors customer care that the receiver name is wrong. No answer at all. All my emails have been ignored. I tried to call it was almost impossible to find the right number. When I finally reached customer care the shipment was already on its way and could not be changed anymore. I am very disappointed in Diors service. I don’t know if my friend will ever get his birthday present or if the shipment will be returned or even lost. I am quite frustrated and angry. Kind regards Monika Krasnic

I received a notification that my out of stock item was back in stock, bought it, received tracking info for said package and then the package showed up empty with a couple of samples. I was refunded the money but was never reached out to to tell me WHY I didn’t get what I ordered. Did they run out of stock? Forget to put it in the box? Who knows.

I love the products that’s why I buy them here or in France but very disappointed with DIOR packaging just thrown in a brown box with supportive plastic. I’m very disappointed after buying Dior products from other boutiques where they treat me well and directly with you guys I thought the treatment will excede my expectations specially when in your website says “the art of packing to all your clients”

They misprinted my address, package got sent back to sender. I asked for a refund ,nothing, i called and nothing. This is not expected from such a high end brand. Never again