Dignity Memorial Funeral HomesReviews of dignitymemorial.com

My father and I went to Dignity several years ago. They gave us a price and a copy of the paper work. The very next day and daily thereafter for 10 days the rep called and sent emails stating he wanted the paperwork back. I told him the paperwork was shredded and don't contact me again. My mother passed away about 8 months later. Because of their treatment we went with another company. My father passed away 1 year later. Now Dignity has started sending me emails saying the paper work is not complete and they would love to contact me. This brings up all sorts of emotions about my parents deaths. I have sent emails each time asking them to stop. Sure enough 2 weeks later I get another email stating they haven't heard from me. There is no dignity with Dignity. They will hound you day and night.

They do use correct information in their dealings.they listed false information about my husband . They did not fact check their information and when my sister in law called and informed them of their false information. They hung up on her. The unprofessionalism of their actions is beyond belief. Where did they get the funeral directors degree? And who licensed these people?

Just an update on the dilemma regarding the burial plot at Sacred Heart Cemetery. Clara and Charles Merritt donated lot # 249, plots 1 and 2 to my mother and father in Nov 1985 with the intended purpose that they would be buried together. Clara and Charles then purchased two other plots for themselves close by. Somehow, we do not have any paperwork for the two plots. But, that does not mean that the Merritt's did not transfer the deed to Dad in 1985, it just means we have no proof. Sacred Heart cemetery claims they have no paperwork for the two plots as well, which seems strange. Because anytime there is a bill of sale, a copy should go to the purchaser and a copy should then be retained by the seller. So, it would seem, that Sacred Heart Cemetery shoulders some responsibility to maintain a receipt of the bill of sale. Nonetheless, our current problem is, apparently, mom's casket was placed in the center of plots 1 and 2, so she is occupying both spaces, which does not leave room on either side for another casket. They are not sure how this happened. Clearly, this mistake is not the fault of our family or the Merritt family, as we are not experts on burial grounds, and the responsibility lies with the cemetery. So, technically speaking, the cemetery should have to move mom's casket over into the proper plot, making room for dad to be buried next to her. But because we don't have paperwork, and they do not have paperwork, they claim they cannot do this. The Roman Catholic Diocese of Dallas owns the cemetery. Dignity memorial has managed the cemetery since 1998. Which, interestingly enough, is around the time mom's headstone seemed to have been moved, something Dignity Memorial denies ever happening. I told Dignity Memorial that our desire is to have our parents buried together. That Clara and Charles Merritt died believing that would also be the case. I told them we are considering having Dad buried at the veteran's cemetery and then our mother moved over to rest beside him. However, I have a sneaking suspicion that Sacred Heart cemetery will refuse to disinter Mom to be moved due to our lack of documentation. I do have a call into the archive department at the Dallas diocese, but have yet to hear back from them

Compassionate and Professional Service Losing a loved one is never easy, but Dignity Family Funeral provided our family with comfort and support during this difficult time. From the moment we walked through their doors, the staff was incredibly compassionate, patient, and attentive to every detail. They handled everything with professionalism and care, making sure our family could focus on honoring our loved one without additional stress. The facilities were beautiful and well-maintained, creating a peaceful and respectful atmosphere. They guided us through the entire process with kindness, answering all our questions and ensuring every aspect of the service was personalized and meaningful. Special thanks to Casey, Becky, Kathleen & Chelsey, they were very helpful and make sure that everything was done right. We are truly grateful for their support and highly recommend Dignity Family Funeral to anyone in need of a caring and dedicated team during their time of loss.

Do not use these people. Annette is incompetent, callous, and a liar. Our mother passed away in November and it is January and due to her actions her cremation still has not taken place. This has caused huge stress and frustration with our family. I’m sure they’ll write a reply here trying to explain themselves but I warn you, go with another service.

Some woman named Teresa from the Surrey BC Dignity Funeral Services came into the room where we were waiting. We were waiting to receive 1/2 of our daughter's ashes. She looked at us with such disgust and disrespect (who knows why). She spoke as briefly as she could and left. We were shocked to be treated so horribly. We later found that she was told a lot of disinformation from the ex and believed it! Never met her in our life but we suffered deliberately cruel treatment as a result of viscous gossip. Not one drop of dignity there.

Deleted condolences, every single condolence. When I called, the woman said they were profane? I simply wrote we loved the deceased and the evil sister Carol Congdon never allowed communication with her. Happy to not live in Colorado! Use another funeral service.

I accompanied my daughter to a funeral church service today 6 18 2024.for a dear friend. Peter Moralez when a Dignity personnel came to us and asked us to leave. on behalf of his mother. It's a public place.daughter had permission from Peters father.finding out from the church that the only person that has permission not to allow you in ,is the Bishop.Dignity had no right. and she locked the church doors.how bad is that.