DICK'S Sporting GoodsReviews of dickssportinggoods.com

Order pair Nike LeBron NXXT Gen AMPD shoes. When arrived clearly the shoes was used. Dirt on the bottom. At toes there were creases like been worn. Just thrown in the box.Nothing like Nike pack their shoes. So return them. They received the shoes. Contacted asked about refund. I was told take 21 days to issue refund. So out shoes and out money. Don’t do business run for hills. Used stuff and never get your refund

Destiny was very helpful in assisting me at store 334

Ordered a fishing pole.. Got it as a same day delivery .Received it completely unusable. The line was completely wrapped around the reel and handle and tangled beyond help. It was honestly unbelievable how bad it was.. it was packed in a box meaning a employee actually thought it was acceptable for a customer to receive something like that. This was the dicks in Orland Park, IL

I ordered 2 pairs of books 1 shoes that was on clearance. When they arrived neither had boxes and the book 1 lilac was clearly a used shoe. There was a scratch on the swoosh, grass in the bag they had the shoes packaged, black Mark on the bottom and the sued looked as if a chemical had been used on it. These were a gift for someone and it's too embarrassing to actually give them and I don't have time to replace. I would have never expected a company like Dicks Sporting Goods to try to sale garbage like this to its customers.

I ordered 3 leggings when my package delivered only 2 inside so I called the customer service they did send me different one . Than 1 ordered the item mark delivered at 6:25 pm but nothing at my house , I checked inside my mailboxes nothing walked around my neighborhood nothing so I called customers service she told me sometimes FedEx mark it delivered but not so I need to wait. I called again at 10:00 pm she lady answer the phone she told me nothing she can’t do I need to call me bank and refuse about the charge. I told her it find just forget about it I never shop at they store anymore she said it’s ok , I told her I will make sure I let my friend know what’s going on so they not shop there anymore she said ok😡

I've never had an issue returning an item or finding a basic tennis shoe. I enjoy going to the store. It's always very clean and orderly. Thank you

Ordered a Leatherman Surge, and I picked this retailer versus othes solely because of the shipping estimate they gave. They didn't even ship the item until a day before the due date, and when I called customer service they were vague and offered no information, and acted like I was being silly to be concerned about the shipping. And since the shipping label had been created on day one the item was considered "shipped" so conveniently the order couldn't be cancelled, even though of course the item was not actually shipped at that point. It did end up coming on time, surprisingly, but I also noticed the plastic sticker on the bottom of the Leatherman box had already been cut, indicating this is not a brand new item. The box was also missing the manual, as a clue. The multitiool is in like-new condition so I'll keep it to avoid additional hassle, but I don't like that they obviously sold an open box item as new, and didn't offer the discount that normally comes with open box.

Need to change name of website- porn comes up when searching!!!!!!!!