Blick Art Materials, LLCReviews of dickblick.com

Hey, I bought something online, but my experience was really bad. At first, I thought it was a fraud because I didn't receive a confirmation number after my purchase. Then I tried to cancel, but it wasn't possible — the charge goes through immediately, even before the website shows the order. The only thing that works properly is charging you. And even if you pay extra for faster shipping, the package still arrives incomplete.

Paid for 2 day expedited delivery $24, package not scheduled until 6 days later. Unable to pick up package earlier from FedEx. No reply from blick to email. Extremely rude person with a southern accent kept repeating all the days they don't deliver on. She refused to refund the expedited delivery charge. She sighed and hung up on me. No "how can we do to help?". No "well sorry about that". She did say "Don't ever call fed ex" I plan to return all the items back to them (Do they even give refunds?) I simply cannot support Blick anymore.

I spoke three times with customer service and never received an email confirmation of my order. The fourth time I spoke to a customer service representative who did send me an email finally, but when I clicked on the email it just opened up to Blick supplies. it doesn't tell me about my order. when I hit track and the tracking number it just says it was purchased. it doesn't say it was shipped or when I'm going to receive it. they give you absolutely no information about an order, in fact one customer service representative was very snarky.. saying quote unquote, if you didn't receive an email then how do you know your order number? and I told her that I took a screenshot of it. very nasty and condescending and I haven't received my supplies yet. I believe they're coming Tuesday but I have no idea because nobody told me. I never received any confirmation about it

Recently picked up acrylic painting as a hobby. In my learning, I had been mostly shopping through Amazon, Michael’s, and Hobby lobby. Then one day I stumbled onto Blick, not only are their prices several dollars per product cheaper, their delivery times are only beaten by Amazon. Obviously tubes of paint are a large expense in this hobby, I found them to sometimes be 2 to 3 dollars cheaper per tube then say like Michaels.

Fantastic service! Ordered a lot of PanPastel, got it fast and excellent packed. Would buy from them again.

Blick is my favorite artists upply store. I buy art supplies for several artists i work withand send the materials and supplies to Blick is the best at delivering on time and has some incredible products i can't get in my home country.

If you a Blick “member,” you are promised the lowest Blick price, instore or on line. This is a bit of an illusion. I went to buy retouch varnish at my local store. It cost $16.99. On line the varnish is $12.95 (24% off list $17.19). Economy shipping is $9.95. Blick’s on line price is actually $22.90 (unit cost plus shipping). On account of the shipping the online line price will most likely never be lower than the in store price. In short, List price is $17.19, in store price is $16.99 and online price is $22.90. It’s a bit of bait and switch which is used to justify the in store price, which is in fact only 20 cents lower than the list price. So be care when you buy!

I ordered a single large canvas from Blick on a Sunday night. 60 x 36". It arrived 4 days later. I held my breath as I tediously cut open the shipping carton that was custom-made for this canvas. It was like unwrapping a puzzle. When I finally pulled it free I looked over every inch of it and there was not one single ding, rip, scuff or smudge anywhere. It was perfect! And, the same canvas from another retailer would have cost 2.5 times what I paid Blick, in large part due to shipping fees. Thank you!!