Diamonds DirectReviews of diamondsdirect.com

I bought my wife an engagement ring back in 2015, but we never got a band for it. Fast forward to today - 2023, and I wanted to complete the set finally. I figured there would be no way they could match it perfectly and I would have to get something custom made. I got connected with Ginny and she quickly and professionally found the exact match for my engagement ring just by looking me up in their system. She even applied a promo code to the order for me so all I had to do was check out with the link that was e-mailed to me. I will always use Diamonds Direct and recommend it to everyone I know. Customer service is unrivaled.

Ginny was great to work with. Gave me lots of options and I never felt pressured to order more or less than what i wanted. The ring is gorgeous and I could not be more pleased with the final product!

Cindy in customer service on the chat is fantastic! She took care of every question I had, and was so pleasant in doing so. This is the reason we keep coming back! It's the people at Diamonds Direct

I walked in looking for a Rolex MILGAUSS. To my surprise they had 1. Working with Angelo was seamless and stress free. I walked away with the watch of my dreams that I’ve been searching for a long time. The price was fair and the service was superb.

Friendly , professional service of my Tag Heuer Watch from the Store Manager Gerard Saldanha at the Square one Location.

Patti Kelly helped me find my dream engagement ring. She was very patient and knowledgeable and helped us stay within our budget with making us feel obligated to buy.

Scott Marcus was AMAZING with helping me find the PERFECT engagement ring for my girlfriend. He was helpful, worked around my budget and was super friendly and professional the entire time. He not only educated me on the Diamond but made me feel at home. I’d recommend him to anyone!

Shout out to Ryan and Anat at Dimond's Direct at the Domain, ATX. Outstanding customer service. Ryan was knowledgeable, patient and professional. I special ordered a ring and changed the design two times in the process and Ryan kept in touch with me throughout the process, communicated with me often on the design and status of my ring. I am so happy with her professional services and the level of customer focus (went above and beyond my expectations) that both Ryan and Anat provided. I am so happy with my ring and highly recommend that if you are in the Domain area in Austin , TX - just make an appointment with Ryan @ Diamond Direct!