dean C.
Made a purchase for a necklace on the…
Made a purchase for a necklace on the 14th November still had no comfmation order number and haven't responded to any emails sent. Avoid at all cost.
Response from DiamofyDec 6, 2023
Hello Dean, We appreciate your feedback and apologize for any inconvenience. Confirmation emails are sent automatically to the provided email during checkout. If the email was incorrect, you may not receive it. Upon checking our support records, we found that Rebecca from our support team has already responded to your ticket. Kindly check your email, including the spam folder, for her response. If you have any further concerns, please reply to Rebecca's email, and we'll ensure your queries are addressed promptly. Thank you for your understanding. Best regards, John




