DHLReviews of dhl-usa.com

I used DHL shipping many times. Packages always arrives on time. I can advise to use it. It's very reliable company and provides very good service.

Horribile . Lost ,stolen pack, no refound please attention no use DHL. BADD.........SH....from south. Crolina greenville

worst shipping company by far no email reply no compassion nothing avoid like the plag!!!!!

If I could give this company a zero star review, I would. My package has recieved the "sorry there's been a delay, please wait another 24-48 hours" twice now on the same exact package. First, it was stuck in Forest Park GA for several days. Now it's two hours away from the city I live in, Bakersfield. And hasn't bleeping moved. It's currently stuck in Compton CA and hasn't been driven another two hours to Bakersfield. Honestly, before you consider using this company, hire a pack mule or a donkey. Because I personally believe that animal transport would be much faster then DHL. Also, since this is a review of the American site and many of you aren't aware of German Languages, I have a friend who speaks a little. It turns out that DHL roughly translates to "doe heel langzaam" which is a practical joke meaning "Going Very Slow." I personally think this is the most fitting name for a company ever.

Used them multiple times and I must say their service is excellent and punctual! I receive my parcel 3-4 days (mostly in just 3 days) after placing my order and the items always arrive precisely 1 hour after the website stated "with delivery courier". Before they deliver the items they will call and ask if you'll be home by the time they are estimated to arrive and are very accommodating with change of locations for delivery or any other requests if you suddenly have urgent matters and could not be at home dueing that time. Overall this is the best courier service I have ever used and I will continue to use them!

This company is horrible they lost my package since 2008 and I am still writing to them. It's not fair that I paid insurance to make sure that it arrived safely but no they placed my package in the wrong spot and said they weren't responsible. My package was worth at least $5000. They till this day have not given me anything. Till this day I owe this.. Thank you! DHL I don't recommend you to anyone.

They decided to randomly charge my account for almost $5000, without any prior notice or anything. Original quote on my shipment was $1700, customer service gave an attitude and didn’t provide any specifics on what charges are for and whether or not I’ll be ever refunded. I don’t know why they feel like they can treat their customers like that, but it’s absolutely unacceptable.

Not so cool *sighs