DeWaltReviews of dewalt.com

Not even one star bought portable grinder it did not come with tool to change or tighten cutting or grinding disc. I cannot use tool retailer won’t take it back Waited for someone to call me back at desalt customer service at a designated time of day that did not happen. I sent chat with details have not received response. Called again and told receivecustomer service inten minutes stillwaiting1/2 hour. I guess dealt adopted Japanese customer service which is terrible . I’m hanging out all my tools to Ryobi better tools and cheaper.

Ritardi di due mesi nella riparazione e di un tendi lama di una sega a nastro, pezxo di ricambio ridicolo in più senza giustificazione, contattato con la e-mail il servizio dewalt e mi rispondono semore alla stessa maniera che per lavorare la richiesta hanno bisogno di alcuni documenti, ho riferito i n° Tel che ho e a chi ho consegnato la sega e mi richiedono la stessa cosa....sembra che mi prendano in giro....mai più dewalt.

Prämien - Akku Aktion. Nach 5 Monaten und mehrmaligen Rückfrage immer noch nicht erhalten.

a fost nevoie de 1 luna de zile sa imi recupereze contul care tot din vina lor nu l-am putut accesa si nici nu am putut sa imi inregistrez garantia extinsa in termenul legal mentionat pe site! foarte neseriosi, mediocri din toate punctele de vedere!nu sunt deschisi sa iti rezolve problemele cat mai repede cu putina!!! pe viitor ma voi indrepta spre alte branduri care stiu sa aibe grija de clientii lor! ZERO, sunteti ZERO!

Dewalt used to have good customer service, live people who could quickly understand and help identify and solve issues... Now they use automatic service that get stuck in a loop if it does not understand or give valid options to serve what you need.... I guess I switch back to milwaukee tools.

Bad quality drill driver. The hammer action wouldn’t turn off then the chuck just fell out. DEWALT not interested even tho I have extended warranty. Awful company. Won’t ever buy again.

Tried to order parts for the DCPW1000 and they is no availability for several of them. Customer service is overseas which for some reason these large companies think will serve us best. Seriously, never again will I purchase a dewalt product

I know everybody's frustrated with the 18 volt battery discontinuance. And now everybody's having trouble with the 20 volt drills which I think are a piece of crap compared to the 18 volt. I will never purchase another DeWalt tool again. The cheaper walmart, harbor freight, Ryobi etc was known not to last as long as DeWalt, but what the hell is the difference when you have to buy all new tools and hundreds of dollars if not thousands because they decided to stop making the battery. Bye-bye forever DeWalt