DeWaltReviews of dewalt.com

grootste brol ooit is zelfst geen ster waard radio gekocht in de winkel na 11 werkte hij niet meer naar de winkel voor onderzoek moest ik 120 voor hem te vermaken kon zowel nieuwe kopen koop nooit nog iets van dewalt !!

I thought I couldn't go wrong with buying DeWalt tools and, better yet with 3 year warranty. They are scammers, this 3 year warranty is useless. How does the variable speed part of a DCF885 20 volt impact gun develop a faulty trigger on a rarely used and lightly used battery impact gun. I have lost any fath in these scammers since I was told it is not covered after just over two years. Really regret now buying other tools from these chiselers. I will just be forced to dump all my tools and sell them and try some other scammer tool manufacturer. Jerks!

I’ve been using the DEWALT DCD791 drill, and while it has plenty of power, the grip gets uncomfortable during longer jobs.

DeWALT: Three Months Without a Working Mower. Two Failed Repairs. No Acceptable Resolution. I’m a military veteran with 22 years of Air Force service, and my experience with DeWalt has been exhausting and deeply disappointing. My DeWalt DCMWSP256U2 mower developed a problem after approximately 15 uses. The right battery bay and its indicator stopped working, despite both batteries being fully charged. I provided photographs and a detailed explanation. DeWalt sent the mower to two different repair facilities—one in Georgia and one in Illinois. Both times, it came back with the same problem. The paperwork said it had been repaired and cleaned. It wasn’t repaired, and it still had the same grass on it. I have now spent three months without a working mower. Their proposed resolution? A $539.10 refund—the discounted purchase price before sales tax. That leaves me without the tax I paid and facing the additional expense of buying a comparable replacement. My military discount helped me afford the original purchase; this refund leaves me trying to replace it with that reduced amount. The alternative is to wait for my model to become available, with no confirmed date. DeWalt actually instructed me to contact them every few weeks to check. After three months and two failed repairs, apparently following up is still my responsibility. As a veteran, I’m not asking for special treatment. I’m asking DeWalt to stand behind its product and provide a working, comparable replacement without making me pay more for its failure. Two repair facilities. Three months. The same defect. And the customer is still left carrying the cost and chasing an answer. I expected far better from the DeWalt name. This experience has destroyed my confidence in the brand.

I purchased two cordless DeWalt power tools (including the batteries and charger) from a silent auction at a church. The box was factory sealed and all the paperwork was inside the box. One of the batteries would not charge. Since the battery was manufactured in the 18th week of 2026 (according to the date stamp on the battery itself) the battery should be covered by DeWalt's warranty, as they supposedly have 3 yr warranty and these batteries cost over $300. However, upon contacting DeWalt's Support, I was told that, since the battery was not purchased by one of their authorized retailers, they would not honor the warranty. What difference where you purchase the product, if the product is less than 3 years old, why wouldn't the warranty still be in effect? I highly recommend not to buy dewalt products. Customer service is very bad and their warranty is worthless.

As a veteran woodworker with 40 years of experience, I bought the DeWalt DW735 planer after countless peers recommended it as the best on the market. Unfortunately, it did not live up to the hype. Over time, both the main planer bed and the table extensions became concave. When measured directly under the cutter head, the bed dipped by 0.008 inches on one side, resulting in workpieces that came out noticeably thicker in the middle. When I contacted DeWalt customer service, they informed me that this warping, especially on the extensions, was considered "normal" wear. Because the three-year-old machine was out of warranty, correcting the issue required purchasing a brand-new bed plate and two extension wings. The total cost of parts and labor would have exceeded the actual value of the planer. I have since gotten rid of the planer and replaced it with a planer from another brand. I highly recommend that all DW735 owners regularly check their beds and extensions for deformities.

Dewalt 16 Gallon Wet Dry Vac is a great tool with a terrible hose that renders this expensive vac all but unusable. You’d think the engineers at DeWalt did this on purpose. The hose is far too short, there is no swivel connector on the tool end which makes this otherwise great tool apiece of junk. For this reason I DONOT RECOMMEND this tool. DO BETTER DEWALT!

After a triple bypass, I decided to purchase a battery lawnmower, and after many recommendations, chose DeWalt. It came with 4 batteries and a 3 year warranty. At 33 months, the mower dropped its drive shaft and blade- this was repaired under warranty. 2 months out of its warranty period, the mower ceased to function again! On taking it to the agent, it was determined that now a new motor and an electronic board was required, at a cost that seemed to approximate the cost of a new mower without batteries! I declined this munificent offer and replaced the DeWalt mower with a 4 stroke petrol mower at a lesser price! [from a different retailer] I feel so let down and disappointed in DeWalt. I gave away the batteries to a relative and will never buy anything from this brand again!