Miles T.
Excellent Service ask to speak with Andres
I got to say that my experience with Dewalt was Great the person I communicated with though email went far and beyond in treating me like a person U see I had a torque wrench that was basically brand new, I had always kept it in a clean building but for some reason it stopped clicking when setting the torque, well really because of the warranty just running out because of owning it a little over a year. all I could hope for was that maybe they made a rebuilt kit for it. but they did not, but this person Andres went far and above to help me in making sure that I was treated with respect and courtesy, he is sending me a one time courtesy gift of a replacement torque wrench, and I did not mention this to Andres but I am big fan of DeWalt tools always have been I could name and name things I own that are DeWalt but to many to name. I will continue to buy tools from DeWalt

